Symptoms And Solutions - Welch Allyn 5002 Service Manual

Scales with usb connection, mobile stand-on/mobile bariatric/wheelchair/mobile bariatric
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5122 SCALES:
WIRE COLORS (PIN NO.)
WHT(4)/RED(5)
GRN(1)/BLK(2)
Pin to Ground
Full Scale Output
6702 SCALES:
WIRE COLORS (PIN NO.)
WHT(4)/RED(5)
GRN(1)/BLK(2)
Pin to Ground
Full Scale Output
Consult Welch Allyn if readings differ from those shown.
NOTE: Ohmmeters will not indicate a change in resistance of the load cell transducer when weights are applied to scale. This
is due to the extremely small change in resistance of the strain gauges employed (<1 ohm) and the fact that the bridge
configuration presents a constant value of resistance when measured from its terminals.

Symptoms and solutions

Symptom
Scale does not
Dead Batteries
turn on
"D" Cell no rear
Adapter
Wrong Battery
Voltage
Damaged AC
Adapter
Cracked Battery
Holder
No Power/No
Damaged Battery
Display
Holder Harness
Rotating or Loose
Washer with
Transport Mast,
Liner Pin
Top Handle
RESISTANCE
1000 ± 3 Ω
1181 ± 50 Ω
≥5000 MΩ
0.9 mV/V ± 0.
RESISTANCE
350 ± 3 Ω
386 ± 50 Ω
≥5000 MΩ
1.7 mV/V ± 0.2%
Possible Cause
Remove the rear cover using a Phillip head screwdriver. Replace the "D"
cell batteries.
Check the voltage of the non-rechargeable batteries. The minimum
required voltage for working is 6.6 V.
Check the voltage for 12 volts. Replace if not detected.
Replace the Battery Holder Assembly.
Note Red, Black, and Yellow Wire that was unhooked from the
faceplate pulls out with the Battery Holder & Bracket Assembly.
Check the pins in the cable to make sure the Harness Battery Holder is
properly aligned and connected to the display board.
Remove front panel.
Tighten with a 7/16" Ratchet/Wrench. If they will not tighten, replace
the washer and liner pin.
107
Corrective Action

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