ioThinx 4510 Series
Failed to access the unit through IP address & IOxpress
Incorrect network configurations can result in the user not being able to access the unit. Check if the device
and PC are in the same subnet by following the procedure below.
INFORMATION
The default IP address of the device is 192.168.127.254.
This may also occur when you try to configure multiple devices with the same computer. The reason for this
could be that multiple devices have the same default IP address. When sending TCP/IP packets, the packet
may get sent to the wrong MAC address, as it follows the previous record in the computer's ARP Cache. To
rectify this problem, you can erase the ARP Cache records by entering "arp-d" command in the built-in
Command-Line tools.
Failed to enter System Ready Mode
If the RDY LED stays red, and your web console is not accessible, it means that the system is experiencing
an error. Follow the steps to recover the system.
Step 1: Hold down the RESET button for 30 seconds to trigger the system recovery process. The system
will load the backup firmware and then restart the unit. The system is ready when the RDY LED is green.
Step 2: Open the web console and then update the firmware and configurations to the device.
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Appendix
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