Identifying Service Action Keywords In System Event Logs - IBM Power System 8335-GCA Manual

Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
v To display SEL details remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP address or BMC hostname> sel
get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
The sensor ID field contains sensor information in the format sensor name (sensor ID). Record the
sensor name, sensor ID, and event description. Then, use this information to determine the service
action to perform:
v If your system is an 8335-GCA or 8335-GTA, go to "Identifying a service action by using sensor
and event information for the 8335-GCA and 8335-GTA" on page 37.
v If your system is an 8335-GTB, go to "Identifying a service action by using sensor and event
information for the 8335-GTB" on page 57.
v If your system is an 8348-21C, go to "Identifying a service action by using sensor and event
information for the 8348-21C" on page 78.
This ends the procedure.

Identifying service action keywords in system event logs

System event logs (SELs) that have Asserted and any of the keywords indicated below in the description
require a service action.
Temperature, voltage, and current service action keywords
v Transition to Critical from Less Severe
v Transition to Critical from Non-recoverable
v Transition to Non-recoverable
Fan service action keywords
v Transition to Critical from Less Severe
v Transition to Non-recoverable from Less Severe
v Transition to Critical from Non-recoverable
v Device Removed / Device Absent
v Transition to degraded
v Install error
v Redundancy lost
v Non-redundant insufficient resources
Memory service action keywords
v Configuration Error
v Transition to Non-recoverable
v Predictive Failure
Processor service action keywords
v IERR
v Transition to Non-recoverable
v Predictive Failure
Power supply and All PGood service action keywords
v Power Supply Failure Detected
v Predictive Failure
36
Problem analysis, system parts, and locations for the 8335-GCA, 8335-GTA, 8335-GTB, and 8348-21C