The Callback Fails - Siemens SIMATIC TS Adapter IE Manual

8.4.3

The callback fails

Diagnostics
The call to the TS Adapter IE is successful, but the callback fails.
Remedy
1. Check the callback procedure. If you have entered a callback number for the selected
2. The TS Adapter IE prefixes the callback phone number with the dial code for accessing
3. Check the preset dial procedure in the "Parameters > Modem > Internal Modem" or
4. Check the "Wait for dial tone" setting in the "Parameters > Modem > Internal Modem" or
TS Adapter IE
Manual, 11/2010, A5E00977705-03
user in the "Security > User Management" tab, the TS Adapter IE uses that number for
the callback. If you have not entered anything for the callback number parameter, you
can specify any callback number when making a connection on the PC.
an outside line. Check the outside line dial code under "To access an outside line, first
dial" in the "Parameters > Modem > Internal Modem" or "Parameters > Modem > External
Modem" tab.
"Parameters > Modem > External Modem" tab.
"Parameters > Modem > External Modem" tab. Activate this check box only if you are
operating the modem on a main line.
8.4 Malfunctions in remote maintenance
Error diagnostics
71