Record, Play Or Erase Auto Attendant Messages - Talkswitch 24-CA User Manual

2.4.2.2 Record, play or erase auto attendant messages

You can record an auto attendant from any local extension or remote phone
using touchtone commands.
1. Pick up a local extension or dial into TalkSwitch from an external source.
At the auto attendant:
2. Press
#
3. Enter the administrator password if required.
4. Begin entering the touchtone commands listed below and follow the
TalkSwitch instructions.
5. Press #
or exiting command mode.
6. Press
*
Example: From the local extension, pick up the handset and press
enter command mode. If you want to record Auto Attendant 1, dial 4 1
and follow the prompt. Press 5 1
auto attendant 2, dial 4 2
Record Instructions (button)
Click this button to display a dialog box showing the instructions on how to
record and play an auto attendant using a telephone. The unit adjusts the
recording volume for optimal recordings.
Figure 84: Recording instructions
8 2
to enter command mode.
to confirm the entry before continuing with other commands
or hang up to exit.
and so on.
#
What should an auto attendant say?
"Welcome to the ABC company. If you know
your party's 3-digit extension you may dial it
now. To reach our receptionist, press 0 or
stay on the line."
T A L K S W I T C H US ER GU ID E • NO R TH AM ER ICA
to listen to your recording. To record
#
to
#
#