Talkswitch 24-CA User Manual page 19

Write down the software number. Go to the TalkSwitch website at
www.talkswitch.com/support. The instructions help you select and
download the appropriate upgrade.
The instructions on our website take precedence over any instructions in
this user guide.
The TalkSwitch firmware version number of each unit is listed in the
System Information window.
1. Open the TalkSwitch configuration software if not already open.
Click About TalkSwitch.
2. Click View System Information.
Networked units have to run the same firmware version to operate properly
on the same LAN. Use this window to confirm that all the units have
matching firmware versions.
Figure 6: TalkSwitch firmware version
Step 2 — Download new software and firmware
When you double-click on the appropriate version for downloading, a
dialogue box displays, asks you to enter a file name and select a folder for
the download. We suggest leaving the file name as it is (e.g. TSC400050.exe)
and saving it to your PC in C:\Program Files\TalkSwitch\TalkSwitch
Configuration 4.00. Once the download is complete, begin your upgrade by
double-clicking on the install file or using the Run option on your Windows
Start menu. A series of windows will guide you through the installation
process.
This process updates your configuration software to a newer version. You
still need to update the firmware to take advantage of new features. The
new firmware file is placed in the TalkSwitch directory after running the
install program.
T A L K S W I T C H I N S T A L L A T I O N 7