Call Park - Parking And Retrieving Callers; Parking A Caller; Retrieving A Parked Call; Using Call Park With The Paging Option - Talkswitch 24-CA User Manual

3.3.4 Call park — Parking and retrieving callers
Call park is a feature for placing a call on hold and then retrieving it from
any other local extension. TalkSwitch has 10 park orbits, 500–509.

3.3.4.1 Parking a caller

1. Press Transfer or xfer,
in the next available park orbit.
2. You will hear a confirmation indicating that the caller has been parked
successfully and into which park orbit.

3.3.4.2 Retrieving a parked call

1. Press
*
2. Press Dial or
* *
# .

3.3.4.3 Using call park with the paging option

If the external paging option is enabled on TalkSwitch, you can announce
the call over the PA system by pressing
enabled, dial
specific park orbit for a co-worker.
Example: "Bob, please pick up 501." This tells Bob that he can retrieve the
parked call from any extension by pressing
The caller is now connected to Bob at that extension. If Direct Line Access
is enabled at your extension, press Flash before retrieving the parked call.
If you have a combination of TS-80, TS-200, TS-400 and TS-600 phones in
the office, you can page an individual extension or a ring group (i.e press
85, the Page button or softkey and the extension or ring group
*
number).

3.3.5 Queuing and retrieving callers

For details on queuing and retrieving callers from a IP extension, please
refer to sections 3.2.7, 3.2.7.1 and 3.2.7.2. This feature is used the same way
1 3 0
510 and press Dial or
*
and the park orbit.
*
# . If Direct Line Access is enabled at the extension, dial
then and the park orbit, then press Dial, Send or
* *
0 and announce that there is a call parked in a
* * *
T A L K S W I T C H US E R GU I D E • N OR TH A M E RI CA
# to place a caller
0. If Direct Line Access is
*
501 at the dial tone.
* *