Talkswitch 24-CA User Manual page 108

• go to auto attendant
• queue at ring group
• play busy tone (example, if a fax machine is at the extension)
• hang up
• go to VoIP location
For more information on these features, see Using TalkSwitch on page 117.
2. No Answer tab — routing options if this extension is not answered
after a specified number of rings
Select the number of rings and select one of the actions. The action drop
down list is the same as for the Busy tab except that the option play busy
tone is replaced by keep ringing.
3. Answered tab — routing options when this extension answers or rejects a
screened call
Select play caller's name first to prompt callers to record their name at
the auto attendant. When you answer the call at the extension, it
announces the caller's name. At this point, you can accept the call by
pressing
hanging up or pressing
Routing/forwarding options for rejected calls:
• go to voice mailbox
• go to local ext.
• go to remote ext.
• go to ring group
• play announcement
• go to auto attendant
• hang up
• go to VoIP number
9 6
or reroute the call to the Cascade options on this tab by
#
.
*
T A L K S W I T C H US ER GU ID E • NO R TH AM ER ICA