Talkswitch 24-CA User Manual page 103

Figure 90: Local extension call cascade
If a call is transferred manually to a local extension that is busy, TalkSwitch
follows the call cascade options for that extension.
There are four different call cascade situations for local extensions.
1. Busy
2. No Answer
3. Answered
4. Do Not Disturb
For each of these situations, three cascade destinations are available to
control how you want to handle the incoming call to the extension.
1. Busy tab
Cascade options for forwarding calls:
• go to voice mailbox
• go to local ext.
• go to remote ext.
• go to ring group
• play announcement
• invoke Call Waiting
• go to auto attendant
• queue call
• play busy tone
• hang up
• go to VoIP location
T A L K S W I T C H C O N F I G U R A T I O N 9 1