The Control For Hdmi Function Does Not Work - Sony STR-ZA3100ES Help Manual

Help Guide
MULTI CHANNEL AV RECEIVER
STR-ZA3100ES/STR-ZA2100ES/STR-ZA1100ES

The Control for HDMI function does not work.

Check the HDMI connection with the receiver (refer to the supplied Startup Guide).
Enable the Control for HDMI function on the TV. For details, refer to the operating instructions of the TV.
Wait for a while, and then try again. If you unplug the receiver, it will take a while before the operation is completed.
Wait for 15 seconds or longer, and then try again.
Check the Control for HDMI settings on the connected device. Refer to the operating instructions of the connected
device.
If you unplug the HDMI cable or change the connection, repeat the procedures of
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI OUT A] or [HDMI OUT A+B].
When [Control for HDMI] is set to [Off], "BRAVIA" Sync does not work properly, even if the device is connected to the
HDMI IN jack.
Make sure the connected device supports the Control for HDMI function.
Enable the Control for HDMI function on the connected device. For details, refer to the operating instructions of the
connected device.
The types and number of devices that can be controlled by the "BRAVIA" Sync feature are restricted by the HDMI
CEC standard as follows:
Recording devices (Blu-ray Disc recorders, DVD recorders, etc.): up to 3 devices
Playback devices (Blu-ray Disc Player, DVD players, etc.): up to 3 devices
Tuner-related devices: up to 4 devices (the receiver uses one of them for its GUI operations.)
Audio system (receivers): up to 1 device (used by this receiver)
Set [Control for HDMI] to [On] in the [HDMI Setup] menu.
Related Topic
Preparing for "BRAVIA" Sync
4-686-529-11(5) Copyright 2017 Sony Corporation
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"Preparing for "BRAVIA" Sync."