Sony STR-ZA3100ES Help Manual page 282

Help Guide
MULTI CHANNEL AV RECEIVER
STR-ZA3100ES/STR-ZA2100ES/STR-ZA1100ES
There is no sound from the TV via the HDMI OUT A jack when using the eARC or ARC
function.
Make sure your TV supports the eARC or ARC function.
Make sure [Audio Return Channel] is set to [eARC] or [ARC] in the [HDMI Setup] menu. If your TV is not compatible
with eARC, set it to [ARC].
Make sure [Input Mode] for the TV input is set to [Auto].
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one that supports the eARC or
ARC function.
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI OUT A] or [HDMI OUT A+B].
Related Topic
Enjoying sound from a TV compatible with eARC or ARC (Enhanced Audio Return Channel/Audio Return Channel)
Digital audio formats supported by the receiver
Switching between digital and analog audio (Input Mode)
4-686-529-11(5) Copyright 2017 Sony Corporation
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