The Control For Hdmi Function Does Not Work; The Audio Return Channel (Arc) Function Does Not Work - Sony STR-ZA3000ES User Manual

connection again.
[162] Troubleshooting

The Control for HDMI function does not work.

Check the HDMI connection.
Make sure [Control for HDMI] is set to [On] in the HDMI Setup menu.
Make sure the connected device supports the Control for HDMI function.
Check the Control for HDMI settings on the connected device. Refer to the operating
instructions of the connected device.
If you unplug the HDMI cable or change the connection, repeat the procedures of
"Preparing for "BRAVIA" Sync."
When [Control for HDMI] is set to [Off], "BRAVIA" Sync does not work properly, even if
the device is connected to the HDMI IN jack.
The types and number of devices that can be controlled by the "BRAVIA" Sync feature
are restricted by the HDMI CEC standard as follows:
Recording devices (Blu-ray Disc recorders, DVD recorders, etc.): up to 3 devices
Playback devices (Blu-ray Disc Player, DVD players, etc.): up to 3 devices
Tuner-related devices: up to 4 devices (the receiver uses one of them for its GUI operations.)
AV receivers (audio systems): up to 1 device
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI A] or [HDMI A+B].
[163] Troubleshooting
The Audio Return Channel (ARC) function does not
work.
Make sure [Control for HDMI] is set to [On] in the HDMI Setup menu.
Make sure [Input Mode] for the TV input is set to [Auto].
Make sure your TV supports the ARC function.
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one
supports the ARC function.
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI A] or [HDMI A+B].
"BRAVIA" Sync (Control for HDMI)
"BRAVIA" Sync (Control for HDMI)