Sony STR-ZA3100ES Help Manual page 270

Help Guide
MULTI CHANNEL AV RECEIVER
STR-ZA3100ES/STR-ZA2100ES/STR-ZA1100ES
No 4K content appears on the TV screen.
Depending on the TV or the video device, 4K content may not be displayed. Check the video capability and settings
of your TV and video device.
Be sure to use a High Speed HDMI Cable with Ethernet.
When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, we recommend
you to use a Premium High Speed HDMI Cable with Ethernet that supports 18 Gbps.
If your TV has similar menu for high bandwidth video format, check the setting on the TV menu when you set [HDMI
Signal Format] to [Enhanced format] on this receiver. For details on the setting of the TV menu, refer to the operating
instructions of the TV.
Be sure to connect the receiver to an HDMI input jack of a TV or video device that supports 4K. You have to connect
an HDMI cable to an HDMI jack that supports HDCP 2.2 when you use a playback device for 4K resolution video
content, etc.
Related Topic
Notes on connecting cables
About HDMI connections
Setting HDMI signal formats (HDMI Signal Format)
4-686-529-11(5) Copyright 2017 Sony Corporation
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