160
PostBase Vision
Issue
...
during installation / commissioning
Delivery is incomplete /
damaged.
Blank display.
Error when establishing
a connection.
Error during installation
procedure.
Possible cause and remedy
Do not start operating the PostBase Vision mailing
system. Contact Customer Service.
Check whether the power cable is plugged in cor-
rectly and that PostBase Vision is turned on.
Connection to the FP infrastructure not possible
with the current connectivity settings.
Repeat the network configuration with S
You will find an overview on setting the network
parameters on page 115.
Ethernet cable (network cable) for the LAN con-
nection not connected / not connected correctly.
Check cable connections (see page 24).
Internet access of the network / router disrupted.
Contact the network administrator.
FP Infrastructure currently not accessible.
Try again later.
An error message with troubleshooting information
appears.
If necessary:
• Turn off PostBase Vision (see page 37).
• Wait one minute.
• Turn PostBase Vision on again.
The installation procedure restarts.
Note: Make sure the connection configuration is
correct.
.
ETTINGS
Need help?
Do you have a question about the PostBase Vision and is the answer not in the manual?
Questions and answers
HOW TO SEND MAIL CERTIFIED
How can you manually adjust the postage rate in Postbase Vision? I need to add more postage to my package.