156
PostBase Vision
Issue
...
during maintenance and care
Drawer cannot be opened.
Ink cartridge not detected.
Print system cleaning fails to
improve the print quality.
Possible cause and remedy
The drawer is locked while the print system is in
print position.
Wait until the print system retreats into idle position
and try again.
Ink cartridge is not fitted correctly.
Remove and insert the ink cartridge once again.
PostBase Vision has detected the ink cartridge,
when the LED on the left of the cartridge bracket
glows green continuously.
Wrong ink cartridge inserted.
Observe the specifications (see page 179).
Ink cartridge is defective.
Contact Customer Service.
Ink cartridge heavily soiled or dried up.
Repeat cleaning: Function "Intensive Cleaning".
If you cannot solve the problem this way:
Clean ink cartridge by hand (see chapter 16.3.2).
Need help?
Do you have a question about the PostBase Vision and is the answer not in the manual?