158
PostBase Vision
Issue
Letter transport
does not start.
Letter transport stops / pro-
cessing is interrupted.
PostBase Vision signals a jam
although no letters are in the
letter path.
Possible cause and remedy
PostBase Vision does not display the Home
screen / the "Automatic Feeding" pop-up
(see chapter 6.3.3.4).
Jam. Carefully read the displayed information.
On how to clear a letter jam, please read
chapter 17.3.
The batch counter is active. After the pre-set
number of mail pieces have been processed,
PostBase Vision will automatically stop
(see chapter 6.3.3.5).
The sensors (light barriers) are soiled.
Clean the sensors (see chapter 16.2, page 122).
Need help?
Do you have a question about the PostBase Vision and is the answer not in the manual?
Questions and answers
HOW TO SEND MAIL CERTIFIED
How can you manually adjust the postage rate in Postbase Vision? I need to add more postage to my package.