Performing A Hard Reset (Mode 1); Troubleshooting; General Checks - Extron electronics DMS 1600 User Manual

Performing a Hard Reset (Mode 1)

The hard reset function restores the switcher to the base firmware that it was shipped with.
After a hard reset, events do not automatically start, but user settings and files are restored.
Perform a hard reset as follows:
NOTE:
1.
2.

Troubleshooting

This section gives recommendations on what to do if you have problems operating the
switcher.

General Checks

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The hard reset restores the factory-installed firmware. The switcher reverts to
that factory firmware the next time power is cycled off and on unless a firmware
update is performed before the power cycle.
If necessary, turn off power to the switcher.
Press and hold the Reset button on the rear panel while you apply AC power to the
switcher.
Press and hold the Reset button while
you apply power to the switcher.
RESET
The switcher flashes the
button indicators amber,
off, green, red, and amber
and then turns them off.
Continue to hold the Reset button until all input
and output buttons are either unlit or return to
background illumination.
Release the Reset button.
RESET
Ensure that all devices are plugged in and powered on. The switcher is receiving power
if one of the front panel Power Supply LEDs is lit green.
Check to see if one or more outputs are muted.
Ensure an active input is selected for output on the switcher.
Ensure that the proper signal format is supplied.
Check the cabling and make corrections as necessary.
Call the Extron S3 Sales & Technical Support Hotline if necessary (see the
this manual for the phone number in your region of the world).
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DMS 1600 and DMS 3600 • Operation
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