Troubleshooting; Display Messages - Maytag MXS20 Programming Manual

Display Messages

Various messages may appear on the display at the start,
during, or at the end of a washing cycle. In some cases, an
audible signal will alert the operator. When an error occurs, the
washer will automatically go to a safe state. With the Diagnostic
Program you can determine the problem. This program will test
the individual functions of the washer one by one.
FAULT MESSAGES
If a failure occurs the computer will display a diagnostic
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error message.
The program number and step at which the interruption has
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occurred are displayed.
The Fault Message itself contains a number and a
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corresponding text label by which it is easy to find
the related information in the manual.
Out Of Order (Pr XX St YY)
Ask For Service
(Err ZZZ : Fault Message)
If UNLOAD is displayed, the door can be opened.
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XX: the program number
YY: the program step number
Err ZZZ: the number of the occurred error
Fault Message: the text label of the error message
How to Handle Fault Messages
NOTES:
Check the failure code information in this section
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to determine the nature of the problem.
Ask for an experienced technician's assistance
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to solve the problem.
All relevant safety precautions must be followed before
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proceeding.
You can override and erase Fault Messages by:
Pressing SERVICE
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Pressing STOP or ENTER
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Switching the power off/on
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Opening the door (faults 4 and 41)
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For safety reasons, the door will not be unlocked if:
– There is still water in the drum
– The water temperature is above 131°F (55°C)
– The drum is still turning (for safety reasons, the door will not
unlock until the drum comes to a complete stop)
– There is a problem with the door lock system
At the end of the cycle, the washer computer will perform a safety
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test sequence.
If at the end of the cycle the safety conditions are not met,
the display will show TOO HOT or WATER IN CAGE.
TOO HOT
XX°C
If the cause has corrected itself, for example, the water
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has dropped below the required level for spin or the water
temperature has dropped below 131°F (55°C) the error
messages TOO HOT or WATER IN CAGE will disappear
automatically.
48

TROUBLESHOOTING

in the Program Mode
WATER IN CAGE
XX°C Level YY
IMPORTANT:
It is the operator's responsibility to take the necessary
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precautions if the drain valve does not function and if there is
still hot water in the tub at the end of the wash cycle. The actual
water temperature and level will be displayed on the display.
Wait until the water drains and is cooled before any intervention
is performed because hot water can cause severe burns.
The error message "TOO HOT" can also appear at the end
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of a cycle even if no failure occurred in the cycle. This signal
will continue until the drum temperature drops to a safe level.
The computer will begin a specific routine depending on the
failure type:
n WHEN SAFETY IS INVOLVED
 Full stop + tumble:
– The program is stopped but will run the tumble sequence
 Full stop + safety:
– Time the program is stopped and a safety time is started
 Do not start:
– The program will not be started as long as the safety
conditions are not fulfilled
n WHEN SAFETY IS NOT INVOLVED
 Full stop + request for continue:
– A request to Continue ? the program is displayed
 Skip + continue:
– The actual cycle step is skipped and the program
continues with the next step
 Continue:
– The program continues
Special cases:
For E11: Fill Time failure and E14: Heating time failure
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after overriding and erasing the Failure Message, you can restart
or stop the sequence, as "Continue ?" will be displayed.
Possible cause:
– water supply inlets off
– decreasing capacity of the heating elements; or washer does
not have heating elements
Fault 31: Initialization Fault Inverter and 32: Verification Fault
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Inverter can be erased by switching off the power. But as Faults
31 and 32 indicate that the Frequency Inverter is not loaded
with the correct parameter settings, the washer can be damaged
when the Inverter is functioning with the incorrect settings.
Do not use the washer before a technician has inspected the
problem.
Fault 41: Service Due will keep occurring until you have reset
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the cycle counter.
To reset the cycle counter, see the Toolbox Menu on page 53.