Comtech EF Data XPA-200 Installation And Operation Manual page 77

XPA200-7984-I-OPT1, X-Band SSPA
! Loss of Serial Communication Interface:
If there is also a DC power supply fault, first
check the DC power supply.
power supply fault, check the serial communications
(COM 1) Connector J6 and cable to make sure they are
secure.
and return it to COMTECH for repair.
See Section 7 for additional troubleshooting help.
6.4 Returning the SSPA to COMTECH
6.4.1 Return Material Authorization (RMA)
To return an in-warranty or out-of-warranty SSPA to COMTECH
for repair or replacement:
1. Request a Return Material Authorization (RMA) number
from the COMTECH Customer Service Representative,
1-(480)333-4357.
2. Provide the Customer Service Representative with the
following information:
a.
b.
c.
d.
e.
For more information regarding the COMTECH warranty policy,
please refer to the warranty statement located on the back of the
title page.
XPA200-7984-I-OPT1, Rev.2
secure. If the fault still exists, remove the
SSPA and return it to COMTECH for repair.
If the fault still exists, remove the SSPA
Model number.
Serial number.
Description of the problem.
Describe action taken to identify the problem.
Name and telephone number of the company contact.
Maintenance and Troubleshooting Maintenance and Troubleshooting
If there are no DC
6-5