Icom RS-BA1 Installation Manual page 98

6
TROUBLESHOOTING
Problem: Cannot properly control the radio with the Remote Controller
Possible cause 1
The same CI-V address is being used by a control software other than the Remote Controller.
Solution
S elect an address other than "E0" in the CI-V Address (RS-BA1) menu in the Remote Controller's
Connect Setting screen. However, this solution does not always solve the problem.
Possible cause 2
In the Remote Controller's Connect Setting screen, a different model name is selected for the radio
that you attempt to control.
Solution
S elect the proper model name in the Model menu in the Connect Setting screen.
NOTE:
If you could not solve the problem after trying the solutions described on the previous page and above, check
the following on the Base station side.
• Is there any radio that has the same CI-V address in the system?
Problem: The received audio cannot be heard
The description in this part is based on the assumption that the connection to the radio has succeeded ("<<CON-
NECT>>" is displayed under the radio name).
Possible cause 1
The speaker is not turned ON, or the volume level is too low.
Solution
T urn ON the speaker, or adjust the volume level.
Possible cause 2
An earphone or other device is connected to the computer in place of the speaker.
Solution
D isconnect the device.
Possible cause 3
The appropriate audio device is not selected in the Remote Utility.
Solution
S elect the appropriate audio device in the AF Output Device menu in the Connection Setting screen
(Radio Operation mode ➔ Radio List screen ➔ [Settings]). (pp. 40, 56)
If you connect a new USB audio device to your PC, the audio device which is selected as a default
device in your PC can be changed. If you select "Default Device" in the AF Output Device menu,
please keep that in mind.
Possible cause 4
The volume level of the audio device is set to too low on your PC.
Solution
A djust the volume level of the audio device. (pp. 7 to 12)
Windows 8.1, Windows 8, Windows 7 and Windows Vista have the Volume Mixer function that can
adjust each application's audio level. If you use Windows 7 or Windows Vista, please check that the
Remote Utility or the control software is not muted, or set to an appropriate volume level.
Possible cause 5
Audio output is disabled in the Remote Utility.
Solution
I nsert a check mark in the AF Transmission box in the Connection Setting screen (Radio Operation
mode ➔ Radio List screen ➔ [Settings]).
Possible cause 6
The volume level is too low, or the mute is turned ON in the Remote Utility.
Solution
A djust the volume level in the Received Audio Adjustment screen (Radio Operation mode ➔ Radio
List screen ➔ [AF]). (p. 45)
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