Icom RS-BA1 Installation Manual page 100

6
TROUBLESHOOTING
Problem: The received audio is interrupted
Possible cause 1
The network data transfer is excessive.
Solution
S elect a lower sampling rate value in the Sample Rates menu, or a different codec in the Codecs
menu, in the Connect Settings screen (Radio Operation mode ➔ Radio List screen ➔ [Settings]).
First, select the lowest value. If the received audio is not interrupted with the setting, try a higher value,
and adjust to an appropriate value.
Possible cause 2
The capacity of the prebuffer is not enough.
Solution
S elect a longer value in the Prebuffer (ms) field in the Connection Setting screen (Radio Operation
mode ➔ Radio List screen ➔ [Settings]).
Select as short a value as possible, because longer prebuffers can cause a delay, and make it difficult
to adjust the audio level.
Possible cause 3
Your PC is overloaded.
Solution 1
S hutdown other applications, if running.
Solution 2
R educe the number of radios you are accessing with the Remote Utility.
NOTE:
• If you are accessing the radio through a network, removing a check mark from the Retransmission box in the
Connection Setting screen (Radio Operation mode ➔ Radio List screen ➔ [Settings]) can solve the problem.
• You can check the simplified packet round trip time, and the average packet loss in the Remote Utility's Server
List screen.
Problem: The connect settings cannot be changed
"OFFLINE"
"<<CONNECT>>"
Problem: The connect settings cannot be changed using the Remote Controller
Possible cause 1
The radio is "OFFLINE."
Solution
C lick [Connect] on the Server List screen to connect to the server.
Possible cause 2
"<<CONNECT>>" is displayed.
Solution
C lick [Disconnect] on the Server List screen to disconnect from the radio.
Possible cause 1
The Remote Controller is connected to the radio.
Solution
C lick [ ] to disconnect from the radio.
Packet round trip time
74
Average packet loss