Icom VE-PG4 Installation Manual page 103

6
FOR YOUR INFORMATION
Troubleshooting
The inserted USB flash drive is not recognized
• The USB function is set to "Disable."
- Enable the USB Flash Drive setting on the Setting screen.
(Management > Management Tools > USB > USB Flash Drive)
Cannot cancel an outgoing call
• The RoIP Gateway cannot recognize the calling status.
- Enable SIP 183 Support setting on the Setting screen.
(PBX Advanced Settings > Advanced Settings >SIP Settings > SIP 183 Support)
[Input/Output Digital Gain] doesn't work
• Internal codec is not used.
- Use [Input/Output Analog Gain] to adjust the signal level.
The receiving sound breaks up while operating in the Bridge's Multicast mode
• Two or more transceivers that are connected through different RoIP Gateways are transmitting at the same time.
- Use only one RoIP Gateway in the Always-on connection mode.
- Set the Always-on connection mode to disable.
The output audio signal from the [OUT] port does not fade-in or fade-out
• The [EXT] (1 ~ 4) port setting is incorrect.
- Set the [EXT Input] port's connect destination to [EXT Output].
The RoIP Gateway does not automatically update the firmware (When no SIM card is attached)
• The Ethernet cable is not properly connected to the RoIP Gateway.
- Properly connect the Ethernet cable to the RoIP Gateway.
• The RoIP Gateway is not connected to internet.
- Set the RoIP Gateway properly to connect to internet.
• The firewall is running.
- Stop the firewall. If you want to stop the firewall, ask your network administrator for details.
Communication is unstable
• [4G/3G] is OFF or blinking. (Signal is weak.)
- Locate the RoIP Gateway to place where it can receive a stronger signal.
4G or 3G line communication is not established
• The [PPP] indicator is OFF.
- Check if the [4G/3G] lights.
- Ask your 4G/3G line service provider for the connection status.
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