Code
Display
LC
LOST CARRIER
ND
DECLINED ND
NT
NO DIAL TONE
PF
POWER FAIL
TO
NO RESPONSE
Y1
APPROVED
Y3
APPROVED
Z1
CANNOT PAY
Z3
ISSUER UNAVAILABLE
Z4
CANNOT PAY
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE
Cause/Action
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Press the Function key and then 23 and
●
Enter.
Contact Merchant Business Solutions if the
●
problem persists.
Check telephone line connections to the
●
terminal.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
The transaction has been approved.
●
The transaction has been approved.
●
Obtain another form of payment.
●
Obtain another form of payment.
●
Obtain another form of payment.
●
91
TROUBLE SHOOTING
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