How To Process A Mail/Telephone Order/E-Commerce Transaction - Hypercom M4230 User Manual

5.7 How to Process a Mail/Telephone Order/e-Commerce Transaction

Transactions initiated by mail or telephone are known as MOTO (Mail Order or Telephone Order)
transactions. ECOM (Electronic Commerce) transactions are those initiated over the Internet.
MOTO and ECOM transactions can be processed on credit and charge cards only, as the
cardholder is not present.
For information on how to register as a MOTO or ECOM merchant, contact Westpac's
Merchant Business Solutions.
Note:
Until registered as a MOTO/ECOM merchant you must not process MOTO or ECOM
●
transactions.
An authorisation of a MOTO or ECOM transaction only establishes that the funds are
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available in the cardholder's account and that the card has not been reported lost
or stolen. It does not guarantee that the person whose name appears on the card is
making the purchase or that the purchase will not be subject to a chargeback.
You will be liable for all chargebacks on MOTO/ECOM transactions.
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You must retain all merchant receipts for at least twelve months from the
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transaction date.
TERMINAL DISPLAY
DATE
ENTER AMOUNT
MERCHANT FUNCTION
ENTER FUNCTION
MOTO
ENTER MOTO AMT
$0.00
MOTO
ENTER CARD NUMBER
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE
PROCEDURE
TIME
Press FUNCTION.
Press 1 and then ENTER for MOTO.
CLEAR
Key in the PURCHASE AMOUNT and press ENTER.
CLEAR
Key in the CARD NUMBER and press ENTER.
CLEAR
TRANSACTION PROCEDURES
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