Introduction; Merchant Responsibility For Equipment And Materials Provided; Cancellation Of Facility; Damaged, Lost Or Stolen Equipment - Hypercom M4230 User Manual

1.0 Introduction

The EFTPOS Professional Mobile terminal allows online transactions to be processed for
Debit Cards (Savings and Cheque accounts), Credit Cards (Visa and MasterCard) and Charge
Cards (American Express, Diners Club and JCB). To accept Charge Card transactions please
contact the Charge Card provider.
The features of the EFTPOS Professional Mobile terminal include:
Process Purchases
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Process Refunds
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Process Voids
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Process Mail/Telephone Order Transactions
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Process Cash Out Transactions for Debit Cards
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Process Pre-Authorisation and Completion Transactions
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Process Tips
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1.1

Merchant Responsibility for Equipment and Materials Provided

Imprinters, terminals and equipment (where supplied by us), plus any unused stationery and
promotional material remain the property of the Bank.
You must not sell, assign or in any way encumber them.
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You shall not part with possession of them to a third party or give access to a third party.
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You must ensure that the terminals are covered by your business or contents insurance.
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Terminals must not be relocated without prior authorisation.
Terminals must be located where customers can use the PINpad without the risk of other
people seeing them key in their PIN.

1.2 Cancellation of Facility

If your merchant facility is cancelled for any reason, this equipment and materials must
be returned to us. To make arrangements for return call the Westpac Helpdesk on
1800 029 749. You must ensure that all equipment and materials are available to be returned
within five business days of our request.
Fees and charges will continue to be incurred until the equipment is returned to the bank
as instructed.

1.3 Damaged, Lost or Stolen Equipment

You are responsible for your equipment. If equipment is damaged, lost or stolen, you will be
charged for their replacement.
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EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE INTRODUCTION