Hypercom M4230 User Manual page 74

7.5.2 MOTO DCC Transactions
DCC Mail Orders: If you are approved to process MOTO transactions then you are able
to process DCC transactions via the MOTO function on your terminal for orders that are
received via the mail. If you would like to offer your customers the opportunity to pay in their
home currency you must include the following information on the form where they provide
their card details:
a list of the currencies that are available to DCC
●
an acceptance box that allows the Cardholder to indicate which currency is their
●
home currency
a disclosure stating:
●
"I was given a choice to pay in AUD and my home currency, my selection of the indicated
currency for transaction currency is final. I note the conversion is being conducted by the
merchant and I am aware that the exchange rate used for the currency conversion will
be determined by the merchant at a later date without additional consultation. The rate
applied includes a margin of 3%, this margin is not an additional fee but rather replaces the
rate that will be applied if the transaction is completed in Australian Dollars."
The Cardholder will need to indicate their home currency and sign to confirm the above
statement. If the currency indicated by the Cardholder is not a currency available on the
terminal you cannot process the transaction as DCC.
Currencies offered are American Dollars (USD), Canadian Dollars (CAD), British Pounds
(GBP), Euros (EUR), Japanese Yen (YEN), New Zealand Dollars (NZD), Singapore Dollars (SGD)
and Hong Kong Dollars (HKD).
DCC Telephone Orders: If you are approved to process MOTO transactions then you are
able to process DCC transactions via the MOTO function on your terminal for orders that
are received over the telephone. If you choose to process transactions like this you must
attempt to process the transaction while the customer is on the phone so you can advise
them of the below:
the transaction amount in your local currency
●
the converted amount in the proposed transaction currency
●
the exchange rate to be used for the currency conversion, and
●
the inclusion of a 3% margin in this rate*
●
The Cardholder must then provide a verbal confirmation of their acceptance to proceed and
that they are being provided with a choice to process as an Australian Dollar transaction or in
their home currency.
* This margin is not an additional fee but rather replaces the rate that will be applied if the
transaction is completed in Australian Dollars.
72
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE ADDITIONAL TERMINAL FEATURES/OPTIONS