Swiping A Magnetic Stripe Card; Operating Training Mode - Hypercom M4230 User Manual

4.2 Swiping a Magnetic Stripe Card

The magnetic stripe reader is located on the right hand side of the terminal.
1. Check the terminal is displaying the message INSERT/SWIPE CARD.
2. Hold the card upside-down with the magnetic stripe facing inwards.
3. Swipe the card smoothly through the card reader, in either direction. Ensure the whole
magnetic stripe is swiped through the reader.
4. If there is no response from the terminal, or CARD ERROR message is displayed, swipe
the card again. You might need to swipe faster or slower.
5. If you swipe a chip card the terminal will beep and prompt you to insert the card.

4.3 Operating Training Mode

Training mode helps you train new staff members in the operation of the terminal. Training
Mode can be initiated at any time during the day without affecting live value totals. During
Training Mode the terminal will not connect to the Host but will perform all transactions
offline. Transactions performed in Training Mode will not affect your settlement total.
Note:
Training Mode cannot be used for chip cards. If attempted you will receive the error
●
message 'CHIP CARDS NOT SUPPORTED IN TRAINING MODE'.
If Training Mode has been inactive for 3 minutes, it will revert back to live mode.
●
In Training Mode, whole dollar amounts will generate an approved transaction.
●
Other amounts will result in a 'response code' corresponding to the number
of cents. For example, an amount of $2.01 or $0.01 will result in a response code
of 01 Declined, Contact Bank.
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE
Magnetic Stripe
Card
Bi-directional
Card Reader
13
PROCEDURES