Hypercom M4230 User Manual page 89

Code Display
00 APPROVED
01 CALL FOR AUTH
02 CALL FOR AUTH
03 NOT ON FILE, CALL HELPDESK
04 CONTACT CARD ISSUER
05 CANNOT PAY
06 CANNOT PAY
08 APPROVED
With signature
11 APPROVED
12 INVALID TRANSACTION
13 CANNOT PAY
14 CONTACT CARD ISSUER
19 CONTACT CARD ISSUER
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE
Cause/Action
The transaction has been approved.
●
Unable to obtain electronic authorisation.
●
Call for authorisation from credit card
●
authorisations then complete manual sales
voucher if approved.
Unable to obtain electronic authorisation.
●
Call for authorisation from credit card
●
authorisations then complete manual sales
voucher if approved.
Contact Merchant Business Solutions.
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
Retry the transaction.
●
Contact Merchant Business Solutions.
●
The transaction has been approved if the
●
signature is correct.
The transaction has been approved.
●
Retry the transaction selecting a different
●
account.
If the transaction is declined again, obtain
●
another form of payment.
Advise cardholder to contact issuing bank.
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
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TROUBLE SHOOTING