Hypercom M4230 User Manual page 92

Code Display
91 ISSUER NOT AVAILABLE
94 CANNOT PAY
97 SETTLE NOT AVAILABLE
98 MAC ERROR
99 INVALID MESSAGE
CE NO CARRIER
FV INVALID FORMAT
IM SYSTEM ERROR
90
EFTPOS PROFESSIONAL MOBILE GPRS USER GUIDE
Cause/Action
Bank is unavailable; retry the transaction.
●
If the transaction is declined again follow
●
manual fallback procedures as explained in
Section 8.2.
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
●
A settlement has been processed in the
●
last 24 hours, or the settlement is being
attempted between 21:30 and 23:00
(Sydney time).
Retry during settlement hours, making sure
●
24 hours have elapsed since the previous
settlement.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
Turn terminal off, then back on, and retry
●
the transaction.
Contact Merchant Business Solutions if the
●
problem persists.
TROUBLE SHOOTING