Ricoh Da-P1 Field Service Manual page 189

SC No. Level
SC637-02 D
SC No. Level
SC641-01 D
SC641-02 D
Error Name/Error Condition/Major Cause/Solution
Tracking Information Notification Error (Management server error)
Tracking information was lost.
Communication with tracking management server failed.
• Network error
• tracking management server error
• Tracking SDK application error
Turn the main power off/on.
Error Name/Error Condition/Major Cause/Solution
Engine serial communication error (Time-out)
No response over the specified time.
• Controller board or software failure
• Connection failure may exist between controller board and engine
board
• Engine board or software failure
• Check the connection between controller board and engine board.
• Turn the main power off/on.
Engine serial communication error (Retry-Over)
When commands are sent in the normal mode (ESIF_LECI_NORMAL),
communication fails over the upper limit numbers (3 times) of command
byte retry.
• Controller board or software failure
• Connection failure may exist between controller board and engine
board
• Engine board or software failure
• Check the connection between controller board and engine board.
• Turn the main power off/on.
Service Call
187