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Important Safety Information
Special Information for Caregivers
• Consult your healthcare professional to determine if it is appropriate for your child to be taught how to
use the meter system or any other medical products.
• Some people with diabetes do not experience symptoms of low blood glucose (hypoglycemia). Others,
such as children or people who are unconscious or have certain disabilities, may not be able to
communicate their symptoms to caregivers. For these reasons, do not change any therapy without first
talking to a healthcare professional.
Before You Start Testing
w WARNING
• Carefully read and follow the instructions in the User's Manual and package inserts for the
test strips and control solutions. It is very important to follow the instructions in order to
avoid an incorrect test result that leads to improper therapy.
• Inspect the test strip container before using the test strips for the first time. If you see any
damage to the container cap or if anything prevents the cap from closing properly, do not
use the test strips. Contact the Accu-Chek Customer Care Service Center. Damaged test
strips can cause inaccurate results, which could lead to improper therapy.
• The meter, test strips, and control solution are only for use outside the body (in vitro). Do
not eat the test strips. Do not swallow or inject the control solution or use the control
solution for any purpose other than testing the Accu-Chek Guide Me system.
NOTE
Set the time and date on the meter before you begin testing.
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Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
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Does the Accu Chek Guide Me glucose monitor have a reminder alarm system
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What is ERR code E-9