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Chapter 3: Blood Glucose Tests
WARNING
• The meter and lancing device should never be used by more than one person. Do not share the
meter and lancing device with anyone, including family members, due to the risk of infection
from bloodborne pathogens.
• Blood glucose results can be displayed in either mg/dL or mmol/L. The back label of the meter
shows the unit of measurement. If the meter shows the wrong unit, contact the Accu-Chek
Customer Care Service Center at 1-800-858-8072. The correct unit of measure in the US is
mg/dL. If you do not know which unit of measurement is correct for you, contact your
healthcare professional. Using the wrong unit of measurement may cause misinterpretation of
your actual blood glucose level and may lead to improper therapy.
1080_Guide Me_MANUAL_MASTER.indb 17
Blood Glucose Tests
Do not use on multiple patients!
1,2
mg/dL or mmol/L is printed here
3
17
3/5/2018 1:27:49 PM
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Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
what is e-6
Does the Accu Chek Guide Me glucose monitor have a reminder alarm system
what is error 9
What is ERR code E-9
The E-9 error code on the Accu-Chek Guide Me may still appear after changing the batteries. If it does, remove the batteries again, press the power button for at least 2 seconds, then reinsert the batteries.
This answer is automatically generated