Table of Contents
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Contents
Important Safety Information ..................................................................................................3
Chapter 1: Your New System ..................................................................................................7
Chapter 2: The Accu-Chek Fastclix Lancing Device ..............................................................13
Chapter 3: Blood Glucose Tests .............................................................................................17
Chapter 4: Control Tests ........................................................................................................25
Chapter 5: Review Your Data.................................................................................................31
Chapter 6: Wireless Communication, Meter Pairing, And Data Transfer .................................35
Chapter 7: Meter And Lancing Device Cleaning And Disinfecting...........................................41
Chapter 8: Meter Maintenance And Troubleshooting .............................................................47
Chapter 9: Technical Information ..........................................................................................55
Chapter 10: License And Warranty ........................................................................................63
Index ....................................................................................................................................67
1080_Guide Me_MANUAL_MASTER.indb 3
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Roche USA – 1080
V2/1 – Guide Me Manual – Black
Roche USA – 1080
V2/2 – 1078_Guide Me Manual –
PMS 307
3/5/2018 1:27:39 PM
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Table of Contents
Troubleshooting
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Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
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What is ERR code E-9