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Wireless Communication, Meter Pairing, and Data Transfer
Transferring Data Using a USB Cable
This feature allows you to transfer data from your meter to special software for diabetes management on
a PC using a USB cable.
1
Plug the small end of the
USB cable into the meter.
4
The meter transfers the data
to the software.
1080_Guide Me_MANUAL_MASTER.indb 39
2
Plug the large end of the USB
cable into a USB port on the PC.
If the meter is off, it turns on.
NOTE
The USB cable does not charge the meter's batteries. Remove the
USB cable after you have finished.
6
3
Start the diabetes
management software on
the PC and initiate a data
transfer.
39
3/5/2018 1:27:58 PM
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Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
what is e-6
Does the Accu Chek Guide Me glucose monitor have a reminder alarm system
what is error 9
What is ERR code E-9
The E-9 error code on the Accu-Chek Guide Me may still appear after changing the batteries. If it does, remove the batteries again, press the power button for at least 2 seconds, then reinsert the batteries.
This answer is automatically generated