Accu-Chek Guide Me User Manual page 55

Meter Maintenance and Troubleshooting
(The error code and Err will alternate on the display.)
The test strip may be damaged.
Repeat the blood glucose or control test with a
new test strip.
(The error code and Err will alternate on the display.)
Fluid or foreign material may be present in the
test strip slot.
Remove and reinsert the test strip or repeat
the blood glucose or control test with a new
test strip. If the error persists, contact the
Accu-Chek Customer Care Service Center at
1-800-858-8072.
1080_Guide Me_MANUAL_MASTER.indb 53
(The error code and Err will alternate on the display.)
Your blood sample may contain a high level of
ascorbate.
Contact your healthcare professional.
(The error code and Err will alternate on the display.)
An electronic error has occurred.
Contact the Accu-Chek Customer Care Service
Center at 1-800-858-8072.
8
53
3/5/2018 1:28:05 PM