Table of Contents
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Your New System
1
Using the Meter Buttons
When instructed to press a meter button, press it briefly and release it.
When instructed to press and hold a meter button, press and hold it for 3 or more seconds.
Button Functions
Here are the functions of the power/set button and arrow buttons on the meter. These functions are used
throughout this manual.
Button
Function
Turn the meter on or off.
Navigate to an option or set a selection.
[power/set
button]
Check the meter display.
set-up
memory
Adjust settings for time and date, scroll
through test results in memory.
[right arrow and
left arrow
buttons]
10
1080_Guide Me_MANUAL_MASTER.indb 10
Action
Press and release.
With the meter off, press and hold to
see the complete meter display. If one
of the segments is missing or looks
different from this picture, do not use
the meter. Contact the Accu-Chek
Customer Care Service Center at
1-800-858-8072.
Press and release or press and hold to
scroll faster.
3/5/2018 1:27:43 PM
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Table of Contents
Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
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