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Chapter 6: Wireless Communication, Meter Pairing, and Data Transfer
Wireless Communication, Meter Pairing, and Data Transfer
Overview
The process of creating a connection between the meter and the mobile device is called pairing. You will
need an application on your mobile device that can accept the meter's data. You can use this application
to wirelessly and automatically synchronize your diabetes information between the meter and the mobile
device.
Pairing
The meter can only pair with 1 device at a time. Pairing with a second device overwrites the first pairing.
The meter and the device to be paired should be within 3 feet of each other.
1
On Your Mobile Device
Ensure Bluetooth is on and
open the diabetes management
app.
1080_Guide Me_MANUAL_MASTER.indb 35
2
On Your Meter
With meter off, press and hold
and
at the same time
until
appears. Both
and
appear and flash on the
display.
6
6-digit PIN
Locate the 6-digit PIN on the
back of your meter.
35
3/5/2018 1:27:57 PM
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Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
what is e-6
Does the Accu Chek Guide Me glucose monitor have a reminder alarm system
what is error 9
What is ERR code E-9
The E-9 error code on the Accu-Chek Guide Me may still appear after changing the batteries. If it does, remove the batteries again, press the power button for at least 2 seconds, then reinsert the batteries.
This answer is automatically generated