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Meter and Lancing Device Cleaning and Disinfecting
Cleaning and Disinfecting the Lancing Device
To clean and disinfect without damaging the lancing device, follow these procedures carefully.
When to Clean and Disinfect the Lancing Device
• Clean the lancing device to remove visible dirt or other material prior to disinfecting.
• Clean and disinfect the lancing device at least once per week to remove visible dirt or other material for
safe handling.
• Clean and disinfect the lancing device before allowing anyone else to handle the lancing device, for
instance, if you have someone assisting you. Do not allow anyone else to use the lancing device.
NOTE
• Do not throw away the cap after each use. Use the approved cleaning and disinfecting product on
the cap.
• Always remove the lancet drum before cleaning or disinfecting the lancing device.
• Using cleaning and disinfecting products could result in damage to the lancing device. If you
notice any of the following signs of deterioration after cleaning and disinfecting your lancing
device, stop using your lancing device and contact the Accu-Chek Customer Care Service Center
at 1-800-858-8072: residue around buttons, difficulty in priming the device, difficulty in inserting
the lancet drum.
• You might observe a slight discoloration of the lancing device after multiple cleaning and
disinfecting cycles. This does not affect the functionality of the lancing device.
What to Clean and Disinfect
The following parts of the lancing device should be cleaned and disinfected:
• The entire lancing device surface
• The cap
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Troubleshooting
Need help?
Do you have a question about the Guide Me and is the answer not in the manual?
Questions and answers
I have replaced batteries according to the instructions, have checked and recked batteries are in correct positions, now, nothing comes up on screen
The Accu-Chek Guide Me meter may not be turning on after replacing the batteries due to the following reasons:
1. Incorrect Battery Installation – Ensure that both CR2032 lithium batteries are inserted with the positive side facing up and properly positioned under the black tabs.
2. Loose Battery Door – The battery door must be securely snapped in place to hold the batteries correctly.
3. Old or Faulty Batteries – Make sure both batteries are new, from the same brand, and properly charged.
4. Damaged Battery Contacts – Check for any dirt or damage on the battery contacts inside the meter.
5. Meter Malfunction – If the issue persists, the meter may need to be reset or checked by customer support.
Try reinstalling the batteries correctly and ensuring the battery door is secure. If the problem continues, consider replacing the batteries again or contacting Accu-Chek Customer Care.
This answer is automatically generated
what is e-6
Does the Accu Chek Guide Me glucose monitor have a reminder alarm system
what is error 9
What is ERR code E-9
The E-9 error code on the Accu-Chek Guide Me may still appear after changing the batteries. If it does, remove the batteries again, press the power button for at least 2 seconds, then reinsert the batteries.
This answer is automatically generated