Troubleshooting Tips - X-Rite 890 Operation Manual

Automatic strip reading densitometer
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TROUBLESHOOTING TIPS

Reflection measurement incorrect:
Recalibrate instrument.
Clean reflection cal strip or replace if bad.
Replace read lamp.*
Contact X-Rite or Authorized Service Center.
Transmission measurement incorrect:
Recalibrate instrument.
Replace read lamp.*
Contact X-Rite or Authorized Service Center.
Transmission and Reflection measurement incorrect:
Recalibrate instrument.
Replace read lamp.*
Contact X-Rite or Authorized Service Center.
Measurements drift:
Recalibrate instrument.
Replace read lamp.*
Contact X-Rite or Authorized Service Center.
Unit will not calibrate:
Clean or replace cal strip.
Read lamp not working.
Replace read lamp.*
Contact X-Rite or Authorized Service Center.
Measurements unrepeatable/incorrect:
Re-insert strip.
Use different strip.
Contact X-Rite or Authorized Service Center.
* The instrument has a failure monitor that in most cases automatically
indicates when the read lamp requires replacement.
S E R V I C E A N D G E N E R A L M A I N T E N A N C E
5-5

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