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Action
Step 3
a
Disconnect the fuser cable from the power supply, and then
turn on the printer.
b
Check if the voltage output of the fuser cable socket on the
power supply is normal (100V, 110V, or 220V).
CAUTION—SHOCK HAZARD: To avoid the risk of
electrical shock, do not touch the exposed wires and circuits.
Does the power supply provide the fuser with the normal voltage
value?
Step 4
a
Turn off the printer, and then unplug the power cord.
b
Remove the power supply. See
page
260.
c
Check the power supply, including its fuse and capacitors, for
damage.
CAUTION—SHOCK HAZARD: To avoid the risk of
electrical shock, do not touch the exposed wires and circuits.
Is the power supply free of damage?
Step 5
Replace the power supply. See
page
260.
Does the problem remain?
Step 6
Check the fuser for problems. See
page
129.
Does the problem remain?
"Power supply removal" on
"Power supply removal" on
"Fuser error service check" on
Diagnostics and troubleshooting
132
7017-2xx, -4xx, -6xx
Yes
No
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 5.
Go to step 6.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
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