Lexmark MB2338 Service Manual page 111

Sensor (ADF 1st scan) jam at leading edge service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper.
Does the problem remain?
Step 2
Remove obstructions along the sensor paper path.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Feed Test
b
Check the position of the leading edge.
Does the leading edge of the paper reach the sensor (ADF 1st
scan)?
Step 4
Check the ADF separator roller for improper installation, wear, and
damage.
Is the ADF roller properly installed and free of wear and damage?
Step 5
Reinstall or replace the separator roller.
Does the problem remain?
Step 6
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b
Find the sensor (ADF 1st scan).
Does the sensor status change while toggling the sensor?
Step 7
a
Reseat the sensor cable from the ADF controller board.
b
Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Step 8
Reinstall the sensor.
Does the problem remain?
Diagnostics and troubleshooting
111
7017-2xx, -4xx, -6xx
Yes No
Go to step 2. The problem is
solved.
Go to step 5. The problem is
solved.
Go to step 6. Go to step 4.
Go to step 6. Go to step 5.
Go to step 6. The problem is
solved.
Contact the next Go to step 7.
level of support.
Contact the next Go to step 8.
level of support.
Contact the next The problem is
level of support. solved.