96Y Errors - Lexmark CX310 Service Manual

96y errors

96y error messages
Error code
960.xx
961.xx
962.xx
964.xx
Memory failure service check
Action
Step 1
Check the RAM in slot 2.
Is the RAM ok?
Step 2
Replace the bad memory card.
Does this solve the problem?
Download emulation cyclic redundancy service check
Action
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Step 2
Replace the firmware card and download the emulation to the new card.
Does the error remain?
Description
RAM memory error: RAM soldered on the board
is bad.
RAM memory error: slot 1 RAM is bad.
RAM memory error: slot 2 RAM is bad.
Download emulation cyclic redundancy check
(CRC) failure has occurred. A checksum failure
detected in the emulation header or emulation
file.
Diagnostic information
Action
Go to "Controller board removal" on
page 309.
Go to "Memory failure service check" on
page 116.
Go to "Download emulation cyclic
redundancy service check" on page
Yes
POR the printer.
The problem is solved. Contact the next level
Yes
Go to step 2.
Contact the next level
of support.
116
7527
116.
No
Go to step 2.
of support.
No
The problem is solved.
The problem is solved.