Firmware Version 1.0.16.20
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Added an option to enable/disable remote voicemail access function. [Voicemail Remote Access]
Firmware Version 1.0.16.18
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Added support for emergency calls. [EMERGENCY]
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Added support for vTigerCRM [vTigerCRM]
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Added support for ZohoCRM [ZohoCRM]
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Added support for HSC PMS [HSC PMS]
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Added support for Direct Callback. [Direct Callback] [Direct Callback] [Direct Callback]
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Added option to disable call waiting under extensions. [Enable Call Waiting]
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Added option to passthrough SIP PAI Header. [Passthrough PAI Header]
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Added option to copy device settings in zero config. [Managing discovered devices]
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Added support for call failure prompts customization. [General Call Prompt Tone]
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Added option to automatically request HTTP server certificate. [Certificate Options]
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Added support to include more menus on user custom privilege. [Custom Privilege]
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Added possibility to delete CDR records based on search result. [CDR]
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Added option to send caller to specific destination when queue is empty. [CALL QUEUE]
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Added XML file type support for importing phonebooks. [LDAP Phonebook]
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Added ability to customize the LDAP name and number attributes in the Phonebook Download
Configurations page [LDAP Client Configurations]
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Added option to download Call Queue Statistics. [Queue Statistics]
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Added option to choose DNS mode during calls. [DNS mode]
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Added ability to batch add devices by importing a CSV file [PROVISIONING]
•
Added a Copy Device Configuration option that allows users to copy the configuration of one device to
another device [PROVISIONING]
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Added ability to divide a parking lot extension into multiple lots [Parking Lot]
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Added option to reset extension settings. [Reset single extension]
Firmware Version 1.0.15.16
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Added support to announce name in Dial By Name feature. [DIAL BY NAME]
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Increased maximum number of call queue static agents. [Static Agents limitation]
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Added Queue Log Cleaner. [Cleaner]
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Added operation logs details and remarks. [Operation Log]
•
Added extension level voicemail-to-Email setting. [Send Voicemail to Email] [Keep Voicemail after
Emailing]
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Added support for reset certificate.
•
Added support for GXP21xx color phone queue login/logout softkey. [Enable Agent Login]
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Added support to add comments to inbound/outbound route patterns. [Pattern] [Pattern]
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Added PPI mode option under SIP trunk advanced settings [PPI Mode]
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Added ability to import PIN groups from CSV files. [Importing PIN Groups from CSV files]
UCM6100 Series User Manual
Version 1.0.18.13
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