Incoming call or voicemail indicator
Feature and line buttons
Hold, Transfer, and Conference
Speakerphone, Headset, and Mute
Voicemail, Applications, and Directory
Feature and Session Buttons
Use feature buttons (left side) to view calls on a line or
access features such as Speed Dial. Use line buttons (right
side) to perform tasks such as resuming a held call. If you
use a locale that reads right to left, the feature and session
button locations are swapped.
Buttons illuminate to indicate status:
Green, steady: Active call
Green, flashing: Held call
Amber, steady: Private line in use
Amber, flashing: Incoming call
Red, steady: Remote line in use
Red, flashing: Remote line on hold
Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Cisco Business Edition 4000 End User Guide
for Cisco IP Phone 7800 Series
Tasks on Phone and Selfcare Portal
x For information on tasks performed on the phone, see
"Tasks on Phone
Device" on page 2
x For information on tasks performed on the Selfcare
"Tasks on Selfcare
Information Required from your Network
x Lead digit to dial an outside line ________
x Lead digit for Intercom Calls ________
x Lead digit for transferring a call to voicemail of
another extension ________
Softkeys available in various states
Portal" on page 5
Answer incoming call.
Join a conference call.
Transfer the call to
information of the call.
Put your phone on do not
End an existing call.
Set up or cancel call
Log out or log in to hunt
Put a call on hold.
Enable or disable pushing
calls to Single Number
Reach (SNR) number.
Make a new call.
Answer a call that is
ringing on another phone
in your group.
View the list of calls
received, missed, or
placed from the phone.
Redial the most recently
Resume a held call.
Transfer the current call to