CyberData 011214 Operation Manual
  1. Manuals
  2. Brands
  3. CyberData Manuals
  4. Intercom System
  5. 11214
  6. Operation manual

CyberData 011214 Operation Manual

Sip outdoor intercom with keypad
Hide thumbs Also See for 011214:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Operating Manual
The IP Endpoint Company
SIP Outdoor Intercom with
Keypad
Operations Guide
Part #011214
Document Part #930809U
for Firmware Version 11.7.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 011214 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for CyberData 011214

Summary of Contents for CyberData 011214

  • Page 1 The IP Endpoint Company SIP Outdoor Intercom with  Keypad Operations Guide Part #011214 Document Part #930809U for Firmware Version 11.7.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930809U Operations Guide...

  • Page 4: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930809U Operations Guide...
  • Page 5 Note: You must click on the Save button and then the Reboot button for the changes to take effect. • Note: The Terminate Call After Delay setting does not require a reboot for the changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 6 The following browsers have been tested against firmware version 11.7.1: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 33.0) • Chrome (version 48.0.2564.116) • Opera (version 12.16) • Safari (version: 5.1.7) Operations Guide 930809U CyberData Corporation...

  • Page 7: Table Of Contents

    A.4 Network Cable Entry Restrictions ..................103 A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) ......103 A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) .........103 A.5 Service Loop Cable Routing ....................104 A.6 Securing the Intercom ......................105 Operations Guide 930809U CyberData Corporation...
  • Page 8 B.1.1 In a LINUX Environment ....................109 B.1.2 In a Windows Environment ..................109 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................110 C.2 Documentation ........................110 C.3 Contact Information ......................111 C.4 Warranty and RMA Information ....................111 Index Operations Guide 930809U CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011214. • The serial number on the label should begin with 2141. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Typical System Installation

    IP Phone IP PBX Server (such as the 011288 Auxiliary RGB Strobe or the 011376 SIP RGB Strobe) (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant CyberData Strobe product for connection specifics. Operations Guide 930809U CyberData Corporation...
  • Page 11 011375 Network Dual Door Strike Intercom with Keypad IP Phone IP PBX Server Door Strike Relay  (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant door strike relay for connection specifics. Operations Guide 930809U CyberData Corporation...

  • Page 12: Product Features

    Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout messages Operations Guide 930809U CyberData Corporation...

  • Page 13: Supported Protocols

    • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 930809U CyberData Corporation...

  • Page 14: Specifications

    IP Rating IP65 Part Number 011214 011215 Weather Shroud (sold separately) a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 15: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 930809U CyberData Corporation...

  • Page 16: Chapter 2 Installing The Sip Outdoor Intercom With Keypad

    Note Appendix A, "Mounting the SIP Outdoor Intercom with Keypad" for physical mounting information. Table 2-2. Parts List Quantity Part Name Illustration SIP Outdoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 930809U CyberData Corporation...

  • Page 17: Intercom Components

    Keypad Section 2.2.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.2.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Operations Guide 930809U CyberData Corporation...

  • Page 18: Call Button And Indicator Light

    The indicator light flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Indicator Light Call button and indicator light 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.6.6, "Configure the Button Parameters". Operations Guide 930809U CyberData Corporation...

  • Page 19: Intercom Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Terminal Block device and void the product warranty. can accept 16 AWG wire Operations Guide 930809U CyberData Corporation...
  • Page 20 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-4. Remote Switch Connection Terminal Block Operations Guide 930809U CyberData Corporation...

  • Page 21: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930809U CyberData Corporation...

  • Page 22: Wiring The Circuit

    When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast Switching Diode. We recommend using the CyberData Network Dual Door Strike Relay (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source").
  • Page 23 Section 2.6.13, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 930809U CyberData Corporation...
  • Page 24 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930809U CyberData Corporation...
  • Page 25 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930809U CyberData Corporation...

  • Page 26: Connecting An Auxiliary Rgb Strobe To The Intercom

    1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as shown in Figure 2-10. Figure 2-10. Connecting the SIP RGB Strobe to the Intercom Intercom Board SIP RGB Strobe Board Operations Guide 930809U CyberData Corporation...

  • Page 27: Intercom Connectors

    JSPKR Speaker Interface JKPAD Keypad Interface (Not Used) I²C 5V Peripheral Bus JP10 Disables the intrusion sensor when installed. JBT1 Touch Button — 1 Interface (Not Used) JBT2 Touch Button — 2 Interface (Not Used) Operations Guide 930809U CyberData Corporation...
  • Page 28 Reserved (Factory Use Only) JTAG JTAG (Factory Use Only) Auxiliary Strobe Connector Section 2.5.3, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930809U CyberData Corporation...

  • Page 29: Activity And Link Leds

    Link/Activity LED blinks when there is network activity (see Figure 2-13). • The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-13). Figure 2-13. Activity and Link LED Link Activity Operations Guide 930809U CyberData Corporation...

  • Page 30: Rtfm Button

    2-14) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-14. RTFM Button RTFM button (SW1) Operations Guide 930809U CyberData Corporation...

  • Page 31: Announcing The Ip Address

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-15. RTFM Button RTFM button (SW1) Operations Guide 930809U CyberData Corporation...

  • Page 32: Adjust The Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-16. RTFM Button RTFM button (SW1) 2.5.4 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 930809U CyberData Corporation...

  • Page 33: Configure The Intercom Parameters

    Table 2-5. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930809U CyberData Corporation...

  • Page 34: Intercom Web

    Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930809U CyberData Corporation...

  • Page 35: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-18. Figure 2-18. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930809U CyberData Corporation...
  • Page 36 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-19. Figure 2-19. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930809U CyberData Corporation...

  • Page 37: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following link: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 38 Installing the SIP Outdoor Intercom with Keypad Log in to the Configuration Home Page Figure 2-20. Home Page 214100452 v11.7.1 Operations Guide 930809U CyberData Corporation...
  • Page 39 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Import Settings Use this button to select a configuration file to import. Operations Guide 930809U CyberData Corporation...
  • Page 40 The user name and password will be saved immediately, but the user will not be prompted to enter them until there is a reboot. It is advisable to restart the web browser after this change. Operations Guide 930809U CyberData Corporation...

  • Page 41: Configure The Device

    Installing the SIP Outdoor Intercom with Keypad Configure the Device 2.6.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-21. Figure 2-21. Device Configuration Page Operations Guide 930809U CyberData Corporation...
  • Page 42 Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Microphone Settings (0-9) Microphone Gain Set the microphone gain level.
  • Page 43 The length of time (in seconds) during which the relay will be activated when the Call button is pressed. Enter up to 5 digits. A Relay on Button Press Duration value of 0 will pulse the relay once when the Call button is pressed. Operations Guide 930809U CyberData Corporation...
  • Page 44 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio. Click on the Test Relay button to do a relay test. Operations Guide 930809U CyberData Corporation...
  • Page 45 Note None of the Relay Settings require a reboot for the changes to take effect. Note Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 46 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930809U CyberData Corporation...
  • Page 47 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930809U CyberData Corporation...
  • Page 48 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930809U CyberData Corporation...

  • Page 49: Configure The Button Parameters

    Installing the SIP Outdoor Intercom with Keypad Configure the Button Parameters 2.6.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-23. Figure 2-23. Button Configuration Page Operations Guide 930809U CyberData Corporation...
  • Page 50 When enabled, the user will be able to use the call button to dial a pre-set extension, specified on the web page. Call Button Dial this extension when the call button is pressed. Up to 64 characters. Type the desired Extension ID. Up to 64 characters. Speed Dial Settings Operations Guide 930809U CyberData Corporation...
  • Page 51 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button for the changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 52 Allow Telephone Dialout Option Disabled (in security mode with default security settings) Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 930809U CyberData Corporation...

  • Page 53: Configure The Network Parameters

    Installing the SIP Outdoor Intercom with Keypad Configure the Network Parameters 2.6.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-24). Figure 2-24. Network Configuration Page Operations Guide 930809U CyberData Corporation...
  • Page 54 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 930809U CyberData Corporation...
  • Page 55 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930809U CyberData Corporation...

  • Page 56: Configure The Sip Parameters

    1. Click on the SIP menu button to open the SIP page (Figure 2-25). Figure 2-25. SIP Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 57 Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 930809U CyberData Corporation...
  • Page 58 When enabled, the device will send one registration with an expiry of 0 on boot. Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets. Operations Guide 930809U CyberData Corporation...
  • Page 59 Description SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 60 Use this button to preview the strobe flashing behavior for the SIP Call Strobe Settings. MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 61 The supported range is 30-3600 seconds. Enter up to 4 digits. Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 62 0-65536. Enter up to 5 digits. Call Disconnection Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits. Operations Guide 930809U CyberData Corporation...
  • Page 63 You must click on the Save button and then the Reboot button for the changes to take effect. Note Terminate Call After Delay setting does not require a reboot for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 930809U CyberData Corporation...
  • Page 64 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-26. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 930809U CyberData Corporation...

  • Page 65: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 66 When selected, the Strobe will blink a scene when a multicast is received. Note: The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 67 Note Enabling or disabling the strobe or changing any of the strobe options require you to click on the Save button for the changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 68 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930809U CyberData Corporation...

  • Page 69: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930809U CyberData Corporation...
  • Page 70 1. Click Sensor menu button to open the Sensor page (Figure 2-28). Figure 2-28. Sensor Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 71 Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is triggered.
  • Page 72 Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Intrusion Sensor When selected, the Strobe will blink a scene when the intrusion sensor is triggered.
  • Page 73 Note You must click on the Save button for the changes to take effect. Note None of the Sensor Configuration Page settings require a reboot for the changes to take effect. Operations Guide 930809U CyberData Corporation...

  • Page 74: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-29). Figure 2-29. Audiofiles Configuration Page Operations Guide 930809U CyberData Corporation...
  • Page 75 Installing the SIP Outdoor Intercom with Keypad Configure the Audio Configuration Parameters Figure 2-30. Audiofiles Configuration Page (continued) Operations Guide 930809U CyberData Corporation...
  • Page 76 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 77 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930809U CyberData Corporation...
  • Page 78 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-31 through Figure 2-33. Figure 2-31. Audacity 1 Figure 2-32. Audacity 2 Operations Guide 930809U CyberData Corporation...
  • Page 79 Configure the Audio Configuration Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-33. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930809U CyberData Corporation...

  • Page 80: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-34). Figure 2-34. Event Configuration Page Operations Guide 930809U CyberData Corporation...
  • Page 81 SIP registration is not required to generate Heartbeat events. Check All Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Operations Guide 930809U CyberData Corporation...
  • Page 82 Enabling Event Generation or changing an Event Server setting requires a reboot for the changes to take effect. Note Selecting particular events, Check All, or Uncheck All does not require a reboot for the changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 83 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 84 Installing the SIP Outdoor Intercom with Keypad Configure the Events Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 85 Installing the SIP Outdoor Intercom with Keypad Configure the Events Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 86: Configure The Door Strike Relay

    Windows application. The DSR must be running firmware version 4.8 or later to work with this CyberData device. If you have an older version of the firmware, then please contact CyberData Technical Support. The...
  • Page 87 You must click on the Save button and then the Reboot button for the changes to take effect. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 930809U CyberData Corporation...

  • Page 88: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-36. Figure 2-36. Autoprovisioning Page Operations Guide 930809U CyberData Corporation...
  • Page 89 Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-8). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930809U CyberData Corporation...
  • Page 90 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 930809U CyberData Corporation...
  • Page 91 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 92 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930809U CyberData Corporation...
  • Page 93 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930809U CyberData Corporation...
  • Page 94 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 95 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 96 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930809U CyberData Corporation...
  • Page 97 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930809U CyberData Corporation...
  • Page 98 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930809U CyberData Corporation...

  • Page 99: Upgrade The Firmware And Reboot The Intercom

    2.7.1 Downloading the Firmware To download the firmware to your computer: 1. Download the latest firmware file from the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011214/ 2. Unzip the firmware version file. This file may contain the following: • Firmware file •...
  • Page 100 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-38. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.7.2, "Reboot the Device".

  • Page 101: Reboot The Device

    To reboot a Intercom, log in to the web page as instructed in Section 2.6.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-39). A normal restart will occur. Figure 2-39. Home Page 214100452 v11.7.1 Reboot Operations Guide 930809U CyberData Corporation...

  • Page 102: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_3=yes" Operations Guide 930809U CyberData Corporation...
  • Page 103 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_doorajar=yes" Operations Guide 930809U CyberData Corporation...
  • Page 104 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930809U CyberData Corporation...
  • Page 105 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.6.8.1, "Point-to-Point Configuration" Operations Guide 930809U CyberData Corporation...

  • Page 106: Appendix A Mounting The Sip Outdoor Intercom With Keypad

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085B Hole Plug Assembly Operations Guide 930809U CyberData Corporation...

  • Page 107: Dimensions

    Dimensions are in Inches [Millimeter] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] 0.869 [22.07] (3 Places) ø0.854 [ø21.69] 1.690 [42.93] 1.690 [42.93] 3.380 [85.85] Dimensions are in Inches [Millimeter] Operations Guide 930809U CyberData Corporation...
  • Page 108 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Dimensions are in Inches [Millimeter] Operations Guide 930809U CyberData Corporation...
  • Page 109 Figure A-3. Unit Dimensions—Faceplate and Board Assembled ø0.156 [ø3.96] Through Hole 82 Degrees Countersunk (6 Places) 3.181 [80.80] 3.181 [80.80] 0.559 [14.21] 7.480 [190.00] 2.043 [51.89] Dimensions are in Inches [Millimeter]...

  • Page 110: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011214 Intercom only Outdoor, on surface with shroud (increased resistance) 011214 Intercom 011215 Weather Shroud (sold separately) Operations Guide 930809U CyberData Corporation...

  • Page 111: Network Cable Entry Restrictions

    A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) Figure A-5 for the rear conduit cable entry restrictions (with shroud). Figure A-5. Rear Conduit Network Cable Entry Restrictions—With Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. Operations Guide 930809U CyberData Corporation...

  • Page 112: Service Loop Cable Routing

    Inside Gang Box Faceplate Mounting Screw (6x) Figure A-7. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Creates Service Loop Network Cable (Not Provided) Faceplate & PCB Assembly Faceplate Mounting Screw (6x) Operations Guide 930809U CyberData Corporation...

  • Page 113: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930809U CyberData Corporation...

  • Page 114: Additional Mounting Options

    1/2" Conduit, Network Cable, 1/2" Set Screw Connector, Ground Wire & RTV Sealant are Not Provided Apply RTV Silicone Sealant Around Mounting Holes Faceplate & PCB Assembly 1/4" Washer & Nut (3x) Faceplate Mounting Screw (6x) Operations Guide 930809U CyberData Corporation...

  • Page 115: Concrete Wall Mounting Option (Not Provided)

    Faceplate Mounting 1/2" Conduit & Screw (6x) on to Rear to Cover Hole. 1/2" Set Conduit Connector are Not Provided Note: To mount the intercom, use methods Ground Cable compliant with local electrical codes. (Not Provided) Operations Guide 930809U CyberData Corporation...

  • Page 116: Goose Neck Mounting Option (Not Provided)

    Clamp, Network Cable & Ground Cable, Silicone Sealant RTV Sealant are Not Provided Around Mounting Holes Ground Cable #8 Nut (to Ground Lug) Inside 3-Gang Box Faceplate Mounting Network Screw (6x) Faceplate & PCB Assembly Cable in Operations Guide 930809U CyberData Corporation...

  • Page 117: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930809U CyberData Corporation...

  • Page 118: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011214/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011214/ Operations Guide 930809U...

  • Page 119: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 120: Index

    LED 21 configurable parameters 34, 46 address, configuration login 29 contact information 111 alternative power input 6 contact information for CyberData 111 announcing a device’s IP address 23 current network settings 46 audio configuration 66 CyberData contact information 111...
  • Page 121 (not provided) 108 MGROUP MGROUP Name 58 mounting 98 additional mounting options 106 home page 29 concrete wall mounting option (not provided) 107 http POST command 94 conduit mounting option (not provided) 106 Operations Guide 930809U CyberData Corporation...
  • Page 122 25 payload types 6 play audio locally (door sensor) 63 sales 111 play audio locally (intrusion sensor) 64 securing the intercom 105 play tone during DTMF activation 35 security code 44 point-to-point configuration 56 Operations Guide 930809U CyberData Corporation...
  • Page 123 SIP registration 49 SIP remote SIP port 50 SIP server 49 password for login 49 SIP servers supported 6 warranty policy at CyberData 111 unregister from 50 web access password 25 user ID for login 49 web access username 25...

Table of Contents