CyberData 011214 Operation Manual
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CyberData 011214 Operation Manual

Voip outdoor intercom with keypad
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Download this manual See also: Operating Manual
The IP Endpoint Company
VoIP Outdoor Intercom

with Keypad

Operations Guide
Part #011214
Document Part #930809M
for Firmware Version 11.3.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011214

  • Page 1: With Keypad

    The IP Endpoint Company VoIP Outdoor Intercom  with Keypad Operations Guide Part #011214 Document Part #930809M for Firmware Version 11.3.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930809M Operations Guide...

  • Page 4: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930809M Operations Guide...
  • Page 5 Browsers Supported The following browsers have been tested against firmware version 11.3.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930809M CyberData Corporation...

  • Page 6: Table Of Contents

    A.5 Service Loop Cable Routing ....................99 A.6 Securing the Intercom ......................100 A.7 Additional Mounting Options ....................101 A.7.1 Rear Conduit Mounting Option (Not Provided) ............101 A.7.2 Concrete Wall Mounting Option (Not Provided) ............102 A.7.3 Goose Neck Mounting Option (Not Provided) ............103 Operations Guide 930809M CyberData Corporation...
  • Page 7 C.4.1 Warranty & RMA Returns within the United States ............107 C.4.2 Warranty & RMA Returns outside of the United States ..........108 C.4.3 Spare in the Air Policy ....................108 C.4.4 Return and Restocking Policy ..................108 C.4.5 Warranty and RMA Returns Page ................108 Index Operations Guide 930809M CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011214. • The serial number on the label should begin with 2141. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    Relay Module Intercom IP Phone IP PBX Server Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module 802.3af Compliant Ethernet Switch Networked Door Strike Door Strike Intermediate Relay Module Intercom IP Phone IP PBX Server Operations Guide 930809M CyberData Corporation...

  • Page 10: Product Features

    Optional Weather Shroud for even greater weather protection • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 11: Supported Protocols

    RTP/AVP - Audio Video Profile • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930809M CyberData Corporation...

  • Page 12: Product Specifications

    Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.5” (H x W x D) Warranty 2 years limited Part Number 011214 011215 Weather Shroud (sold separately) Auxiliary Relay 1A at 30 VDC Operations Guide 930809M CyberData Corporation...

  • Page 13: Parts List

    VoIP Outdoor Intercom with Keypad. Note Appendix A, "Mounting the VoIP Outdoor Intercom with Keypad" physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration VoIP Outdoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 930809M CyberData Corporation...

  • Page 14: Intercom Components

    Keypad Section 2.2.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.2.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Operations Guide 930809M CyberData Corporation...

  • Page 15: Call Button And Indicator Light

    The indicator light flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Indicator Light Call button and indicator light 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button Parameters". Operations Guide 930809M CyberData Corporation...

  • Page 16: Intercom Setup

    Intercom from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930809M CyberData Corporation...

  • Page 17: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930809M CyberData Corporation...

  • Page 18: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930809M CyberData Corporation...
  • Page 19 Section 2.4.13, "Configure the Door Strike Relay" for configuration options. AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930809M CyberData Corporation...
  • Page 20 Section 2.4.13, "Configure the Door Strike Relay" for configuration options. CyberData Device Sense Input Aux Button If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930809M CyberData Corporation...

  • Page 21: Identifying The Connector Locations And Functions

    JTAG (Factory Use Only) Reserved (Factory Use Only) Reset jumper Section 2.3.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930809M CyberData Corporation...
  • Page 22 Speaker Interface Keypad Interface Auxiliary Strobe Connector — Not Used Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Note: Placing a jumper on JP10 will disable the intrusion detection circuit. Operations Guide 930809M CyberData Corporation...

  • Page 23: Activity And Link Leds

    Activity LED blinks when there is network activity (see Figure 2-9). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-9). Figure 2-9. Activity and Link LED Link Activit Operations Guide 930809M CyberData Corporation...

  • Page 24: Rtfm Button

    Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (SW1) for more than five seconds. 2. The device announces that it is restoring the factory default settings. Operations Guide 930809M CyberData Corporation...

  • Page 25: Adjust The Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-11. RTFM Button 2.3.7 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 930809M CyberData Corporation...

  • Page 26: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930809M CyberData Corporation...

  • Page 27: Intercom Web

    Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930809M CyberData Corporation...

  • Page 28: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-13. Figure 2-13. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930809M CyberData Corporation...
  • Page 29 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-14. Figure 2-14. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930809M CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 31 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup Figure 2-15. Home Page 214100452 v11.3.0 Operations Guide 930809M CyberData Corporation...
  • Page 32 Import Settings Use this button to select a configuration file to import. After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Operations Guide 930809M CyberData Corporation...
  • Page 33 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930809M CyberData Corporation...

  • Page 34: Configure The Device

    Installing the VoIP Outdoor Intercom with Keypad Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-16. Figure 2-16. Device Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 35 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Operations Guide 930809M CyberData Corporation...
  • Page 36 Time update period (in hours) The time interval after which the device will contact the NTP server to update the time. Enter up to 4 digits. Current Time Allows you to input the current time. (6 character limit) Operations Guide 930809M CyberData Corporation...
  • Page 37 Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930809M CyberData Corporation...
  • Page 38 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930809M CyberData Corporation...
  • Page 39 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930809M CyberData Corporation...
  • Page 40 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930809M CyberData Corporation...

  • Page 41: Configure The Button Parameters

    Installing the VoIP Outdoor Intercom with Keypad Intercom Setup 2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-18. Figure 2-18. Button Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 42 Up to eight digits using characters 0 through 9 and *. Security codes start with the pound key (#) and will be recognized when the user stops pressing buttons or hits the pound key again. Operations Guide 930809M CyberData Corporation...
  • Page 43 Dial this extension when the 3 key is pressed. Keypad 4 Dial this extension when the 4 key is pressed. Keypad 5 Dial this extension when the 5 key is pressed. Keypad 6 Dial this extension when the 6 key is pressed. Operations Guide 930809M CyberData Corporation...
  • Page 44 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Operations Guide 930809M CyberData Corporation...
  • Page 45 Allow Telephone Dialout Option Disabled (in security mode with default security settings) Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 930809M CyberData Corporation...

  • Page 46: Configure The Network Parameters

    Installing the VoIP Outdoor Intercom with Keypad Intercom Setup 2.4.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-19). Figure 2-19. Network Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 47 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 930809M CyberData Corporation...
  • Page 48 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930809M CyberData Corporation...

  • Page 49: Configure The Sip Parameters

    Installing the VoIP Outdoor Intercom with Keypad Intercom Setup 2.4.8 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-20). Figure 2-20. SIP Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 50 This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 930809M CyberData Corporation...
  • Page 51 This parameter also becomes the host portion of the SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 930809M CyberData Corporation...
  • Page 52 0 will disable this function. Enter up to 8 digits. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930809M CyberData Corporation...
  • Page 53 Note You must click on the Save button and then the Reboot button for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Operations Guide 930809M CyberData Corporation...
  • Page 54 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-21. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 930809M CyberData Corporation...

  • Page 55: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 56 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930809M CyberData Corporation...

  • Page 57: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-23). Figure 2-23. Sensor Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 58 When selected, the device will call the Dial Out Extension and play an audio file (corresponds to Intrusion Sensor Triggered on the Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated. Operations Guide 930809M CyberData Corporation...
  • Page 59 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930809M CyberData Corporation...

  • Page 60: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-24). Figure 2-24. Audiofiles Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 61 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup Figure 2-25. Audiofiles Configuration Page (continued) Operations Guide 930809M CyberData Corporation...
  • Page 62 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 63 The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930809M CyberData Corporation...
  • Page 64 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27. Audacity 2 Operations Guide 930809M CyberData Corporation...
  • Page 65 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930809M CyberData Corporation...

  • Page 66: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-29). Figure 2-29. Event Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 67 SIP registration is not required to generate Heartbeat events. Check All Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Operations Guide 930809M CyberData Corporation...
  • Page 68 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930809M CyberData Corporation...
  • Page 69 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 70 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 71 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 72: Configure The Door Strike Relay

    The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, during different call events, manually through the web interface, or by using a Windows application. 1. Click on the DSR menu button to open the DSR page (Figure 2-30). Figure 2-30. DSR Page Operations Guide 930809M CyberData Corporation...
  • Page 73 When selected, the device's on-board relay will be activated until the remote (DSR) door sensor is deactivated. Play Audio Locally When selected, the device will loop an audio file out of the speaker until the remote (DSR) door sensor is deactivated. Operations Guide 930809M CyberData Corporation...
  • Page 74 Use this button to view the settings of a remote relay that has been “discovered” after pressing the Discover button. Use this button to associate the remote relay with the device. Only one relay may be associated with a device. Operations Guide 930809M CyberData Corporation...
  • Page 75 (active/inactive) and door (open/closed). Note You must click on the Save button and then the Reboot button for the changes to take effect. Figure 2-31. Relay Status Section Operations Guide 930809M CyberData Corporation...

  • Page 76: Configure The Device (On The Dsr Page)

    Installing the VoIP Outdoor Intercom with Keypad Intercom Setup 2.4.14 Configure the Device (on the DSR page) 1. Click the View button on the DSR page to open the Device Configuration page (Figure 2-32). Figure 2-32. DSR Page Device Configuration Page Operations Guide 930809M CyberData Corporation...
  • Page 77 .1 is the first occurrence of the day in the month. .0 is Sunday. /02:00:00 is the time. Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used. Operations Guide 930809M CyberData Corporation...
  • Page 78 Click on the Upgrade button to upgrade the firmware of the door strike relay. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930809M CyberData Corporation...

  • Page 79: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33. Figure 2-33. Autoprovisioning Page Operations Guide 930809M CyberData Corporation...
  • Page 80 Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930809M CyberData Corporation...
  • Page 81 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 930809M CyberData Corporation...
  • Page 82 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 83 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930809M CyberData Corporation...
  • Page 84 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930809M CyberData Corporation...
  • Page 85 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 86 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 87 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930809M CyberData Corporation...
  • Page 88 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930809M CyberData Corporation...
  • Page 89 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930809M CyberData Corporation...

  • Page 90: Upgrade The Firmware And Reboot The Intercom

    2. Unzip the firmware version file. This file may contain the following: • Firmware file • Release notes 3. Log in to the Intercom home page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". Operations Guide 930809M CyberData Corporation...
  • Page 91 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-35. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.2, "Reboot the Device".

  • Page 92: Reboot The Device

    To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur. Figure 2-36. Home Page 214100452 v11.3.0 Reboot Operations Guide 930809M CyberData Corporation...

  • Page 93: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930809M CyberData Corporation...
  • Page 94 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_ringtone=yes" Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Operations Guide 930809M CyberData Corporation...
  • Page 95 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes" Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Operations Guide 930809M CyberData Corporation...
  • Page 96 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_ringtone=yes" Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Operations Guide 930809M CyberData Corporation...
  • Page 97 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes" Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Operations Guide 930809M CyberData Corporation...
  • Page 98 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.8.1, "Point-to-Point Configuration" Operations Guide 930809M CyberData Corporation...

  • Page 99: Appendix A Mounting The Voip Outdoor Intercom With Keypad

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085B Hole Plug Assembly Operations Guide 930809M CyberData Corporation...

  • Page 100: Dimensions

    DIMENSIONS ARE IN INCHES [MILLIMETER] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] 0.869 [22.07] (3 Places) ø0.854 [ø21.69] 1.690 [42.93] 1.690 [42.93] 3.380 [85.85] Di ensions are in Inches [Milli eter] Operations Guide 930809M CyberData Corporation...
  • Page 101 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Di ensions are in Inches [Milli eter] Operations Guide 930809M CyberData Corporation...
  • Page 102 Figure A-3. Unit Dimensions—Intrusion Sensor Range and Unit without the Gang Box 0.551 [14.0] Maxi u Distance 0.118 [3.0] Mini u Distance Intrustion Effective Range for Sensor Intrusion Sensor to Function Affix Reflective Surface Above Intrusion Sensor fro 3 (Mini u ) to 14 (Maxi u ) ø0.156 [ø3.96] Through Hole...
  • Page 103 Figure A-4. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE fro 3 to 14 BOTTOM SIDE 4.200 [106.68] 2.300 [58.42] DIMENSIONS ARE IN INCHES [MILLIMETER]...

  • Page 104: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011214 Intercom only Outdoor, on surface with shroud (increased resistance) 011214 Intercom 011215 Weather Shroud (sold separately) Operations Guide 930809M CyberData Corporation...

  • Page 105: Network Cable Entry Restrictions

    A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) Figure A-6 for the rear conduit cable entry restrictions (with shroud). Figure A-6. Rear Conduit Network Cable Entry Restrictions—With Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. Operations Guide 930809M CyberData Corporation...

  • Page 106: Service Loop Cable Routing

    Creates Service Loop Ground Lug Ground Cable (Not Provided) (to Ground Lug Inside 3-Gang Box Figure A-8. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Creates Service Loop Network Cable (Not Provided) Operations Guide 930809M CyberData Corporation...

  • Page 107: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930809M CyberData Corporation...

  • Page 108: Additional Mounting Options

    Ground Wire (Not Provided) 1/2" Conduit (Not Provided) 011215A Weather Shroud (Sold Separate) Appl RTV Silicone Sealant Around Mounting Holes Faceplate & PCB Asse bl (121017A) 1/4" Washer & Nut (3x) Faceplate Mounting Screw (6x) Operations Guide 930809M CyberData Corporation...

  • Page 109: Concrete Wall Mounting Option (Not Provided)

    Side Entr then Install it Screw (6x) 1/2" Conduit & on to Rear to Cover Hole 1/2" Set Conduit Connector (Not Provided) Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 930809M CyberData Corporation...

  • Page 110: Goose Neck Mounting Option (Not Provided)

    Weather Shroud to Show (Sold Separate) Cable Routing] Gooseneck, Appl RTV Grounding Rod and Cla p Silicone Sealant (Not Provided) Around Mounting Holes Ground wire 161019 (to Ground Lug Inside 3-Gang Box Network Cable in Operations Guide 930809M CyberData Corporation...

  • Page 111: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930809M CyberData Corporation...

  • Page 112: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadv3/docs.html 2.

  • Page 113: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 114: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 115: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 116: Index

    53 connector locations 14, 15 night ring tone parameter 55 contact information 106 audio configuration page 53 contact information for CyberData 106 audio encodings 4 Current Network Settings 40 audio files, user-created 57 current network settings 40 autoprovision at time (HHMMSS) 73 CyberData contact information 106 autoprovision when idle (in minutes >...
  • Page 117 LED 16 get autoprovisioning template 74 Linux, setting up a TFTP server on 104 GMT table 32 local SIP port 44 GMT time 32 log in address 23 goose neck mounting option (not provided) 103 Operations Guide 930809M CyberData Corporation...
  • Page 118 108 ringtones 49 lengthy pages 49 packet time 4 RJ-45 14 pages (lengthy) 49 RMA returned materials authorization 106 part number 5 RMA status 106 parts list 6 rport discovery setting, disabling 44 password Operations Guide 930809M CyberData Corporation...
  • Page 119 & RMA returns outside of the United States 108 SIP volume 28 warranty and RMA returns page 108 Spare in the Air Policy 108 warranty policy at CyberData 107 SRST 43 web access password 19 subnet mask 19, 40...

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