CyberData 011113 Operation Manual
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CyberData 011113 Operation Manual

Voip indoor intercom with keypad
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The IP Endpoint Company
VoIP Indoor Intercom with
Keypad
Operations Guide
Part #011113
Document Part #930915D
for Firmware Version 10.2.6
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company VoIP Indoor Intercom with  Keypad Operations Guide Part #011113 Document Part #930915D for Firmware Version 10.2.6 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930915D Operations Guide...

  • Page 4: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930915D Operations Guide...
  • Page 5 Browsers Supported The following browsers have been tested against firmware version 10.2.6: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930915D CyberData Corporation...

  • Page 6: Table Of Contents

    B.1.2 In a Windows Environment ..................75 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................76 C.2 Documentation ........................76 C.3 Contact Information ........................77 C.4 Warranty ..........................78 C.4.1 Warranty & RMA Returns within the United States ............78 Operations Guide 930915D CyberData Corporation...
  • Page 7 C.4.2 Warranty & RMA Returns outside of the United States ..........79 C.4.3 Spare in the Air Policy ....................79 C.4.4 Return and Restocking Policy ..................79 C.4.5 Warranty and RMA Returns Page ................79 Index Operations Guide 930915D CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Indoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011113. • The serial number on the label should begin with 2141. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930915D CyberData Corporation...

  • Page 10: Product Features

    12-key keypad with backlight • Programmable speed dial • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 11: Supported Protocols

    RTP/AVP - Audio Video Profile • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930915D CyberData Corporation...

  • Page 12: Product Specifications

    Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.5” (H x W x D) Warranty 2 years limited Part Number 011113 011215 Weather Shroud (sold separately) Auxiliary Relay 1A at 30 VDC Operations Guide 930915D CyberData Corporation...

  • Page 13: Parts List

    VoIP Indoor Intercom with Keypad. Note Appendix A, "Mounting the VoIP Indoor Intercom with Keypad" physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration VoIP Indoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 930915D CyberData Corporation...

  • Page 14: Intercom Components

    Keypad Section 2.8.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.8.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Operations Guide 930915D CyberData Corporation...

  • Page 15: Call Button And Indicator Light

    The indicator light flashes briefly at the beginning of RTFM mode. Figure 2-4. Call Button and Indicator Light Call button and indicator light 2.8.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.10.7, "Configure the Button Parameters". Operations Guide 930915D CyberData Corporation...

  • Page 16: Intercom Setup

    Intercom from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930915D CyberData Corporation...

  • Page 17: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930915D CyberData Corporation...

  • Page 18: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930915D CyberData Corporation...
  • Page 19 Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics. AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930915D CyberData Corporation...

  • Page 20: Identifying The Connector Locations And Functions

    JTAG (Factory Use Only) Reserved (Factory Use Only) Reset jumper Section 2.9.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930915D CyberData Corporation...
  • Page 21 Speaker Interface Keypad Interface Auxiliary Strobe Connector — Not Used Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Note: Placing a jumper on JP10 will disable the intrusion detection circuit. Operations Guide 930915D CyberData Corporation...

  • Page 22: Activity And Link Leds

    Activity LED blinks when there is network activity (see Figure 2-10). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-10). Figure 2-10. Activity and Link LED Link Activity Operations Guide 930915D CyberData Corporation...

  • Page 23: Rtfm Button

    Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (SW1) for more than five seconds. 2. The device announces that it is restoring the factory default settings. Operations Guide 930915D CyberData Corporation...

  • Page 24: Adjust The Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-12. RTFM Button 2.9.7 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 930915D CyberData Corporation...

  • Page 25: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930915D CyberData Corporation...

  • Page 26: Intercom Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930915D CyberData Corporation...

  • Page 27: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 28 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-13. Home Page 113100000 Operations Guide 930915D CyberData Corporation...
  • Page 29 Press the Export Configuration button to download the current board configuration. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930915D CyberData Corporation...

  • Page 30: Configure The Device Parameters

    Installing the VoIP Indoor Intercom with Keypad Intercom Setup 2.10.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-14. Device Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 31 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
  • Page 32 Click on the Reboot button to reboot the system. Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930915D CyberData Corporation...

  • Page 33: Configure The Network Parameters

    Installing the VoIP Indoor Intercom with Keypad Intercom Setup 2.10.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-15). Figure 2-15. Network Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 34 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...

  • Page 35: Configure The Sip Parameters

    Intercom Setup 2.10.6 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-16). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-16. SIP Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 36 Type the Outbound Proxy as either a numeric IP address in dotted decimal notation or the fully qualified host name  (255 character limit [FQDN]). Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit). Operations Guide 930915D CyberData Corporation...
  • Page 37 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...
  • Page 38 1. On the SIP Configuration page (Figure 2-17), make sure that the Register with a SIP Server parameter is not selected. Figure 2-17. SIP Configuration Page Set to Point-to-Point Mode Intercom is set to NOT register with a SiP server Operations Guide 930915D CyberData Corporation...
  • Page 39 There is no way to place a point-to-point call in Telephone Dial Mode or Cellphone Dial Mode. The Intercom can receive point-to-point calls in any mode. Note The delayed DTMF functionality is available in the Point-to-Point Mode. Note Establishing point-to-point SiP calls may not work with all phones. Operations Guide 930915D CyberData Corporation...

  • Page 40: Configure The Button Parameters

    Installing the VoIP Indoor Intercom with Keypad Intercom Setup 2.10.7 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-18. Figure 2-18. Button Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 41 Keypad (0 through 9, *, and #) Enter the desired dial-out extension number (64 character limit). Note: For information about dial-out extension strings and DTMF tones, see Section 2.10.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)". Operations Guide 930915D CyberData Corporation...
  • Page 42 Type the desired length of time (in seconds) that you want the relay to remain activated after a security code is entered. Play Tone While Relay is Active Check this box to play an audible tone while the relay is activated. Operations Guide 930915D CyberData Corporation...
  • Page 43 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...
  • Page 44 Allow Telephone Dialout Option Disabled (in security mode with default security settings) Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 930915D CyberData Corporation...

  • Page 45: Configure The Night Ringer Parameters

    The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group. 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-19. Figure 2-19. Nightringer Configuration Setup Operations Guide 930915D CyberData Corporation...
  • Page 46 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...

  • Page 47: Configure The Sensor Parameters

    Loop an audio file out of the Intercom speaker until the sensor is deactivated • Call a preset extension and play a pre-recorded audio file (once) Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930915D CyberData Corporation...
  • Page 48 Installing the VoIP Indoor Intercom with Keypad Intercom Setup 1. Click on the Sensor Config button to open the Sensor Configuration page (Figure 2-20). Figure 2-20. Sensor Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 49 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...

  • Page 50: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 51 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930915D CyberData Corporation...

  • Page 52: Configure The Audio Parameters

    The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audio Config menu button to open the Audio Configuration page (Figure 2-22). Figure 2-22. Audio Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 53 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-23. Audio Configuration Page (continued) Operations Guide 930915D CyberData Corporation...
  • Page 54 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 55 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-24 through Figure 2-26. Figure 2-24. Audacity 1 Operations Guide 930915D CyberData Corporation...
  • Page 56 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-25. Audacity 2 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Operations Guide 930915D CyberData Corporation...
  • Page 57 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-26. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930915D CyberData Corporation...

  • Page 58: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page. The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-27. Event Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 59 Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930915D CyberData Corporation...
  • Page 60 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 61 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 62 Installing the VoIP Indoor Intercom with Keypad Intercom Setup <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>NIGHTRINGING</event> </cyberdata>...

  • Page 63: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-28. Figure 2-28. Autoprovisioning Configuration Page Operations Guide 930915D CyberData Corporation...
  • Page 64 (6 character limit) Click on this button to set the clock after entering the current time. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930915D CyberData Corporation...
  • Page 65 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers 10.0.0.1; option subnet-mask 255.0.0.0; option domain-name "voiplab"; option domain-name-servers 10.0.0.1; option time-offset # Pacific Standard Time option tftp-server-name "10.0.0.254"; option option-150 10.0.0.254; Operations Guide 930915D CyberData Corporation...
  • Page 66 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 67 Table 2-19. Common Time Zone Strings Time Zone Time Zone String US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00 Phoenix Arizona MST7 US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00 a.Phoenix, Arizona does not use daylight savings time. Operations Guide 930915D CyberData Corporation...
  • Page 68 However, the time zone identifier cannot be blank. Figure 2-30. Three or Four Character Time Zone Identifier You can also use the following URL when a certain time zone applies daylight savings time: http://www.timeanddate.com/time/dst/2011.html Operations Guide 930915D CyberData Corporation...
  • Page 69 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930915D CyberData Corporation...

  • Page 70: Upgrade The Firmware And Reboot The Intercom

    2. Unzip the firmware version file. This file may contain the following: • Firmware file • Release notes 3. Log in to the Intercom home page as instructed in Section 2.10.3, "Log in to the Configuration Home Page". Operations Guide 930915D CyberData Corporation...
  • Page 71 Use the Choose File button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930915D CyberData Corporation...

  • Page 72: Reboot The Intercom

    To reboot a Intercom, log in to the web page as instructed in Section 2.10.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-32). A normal restart will occur. Figure 2-32. Reboot System Section 113100000 Reboot Operations Guide 930915D CyberData Corporation...

  • Page 73: Command Interface

    Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930915D CyberData Corporation...
  • Page 74 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930915D CyberData Corporation...
  • Page 75 Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930915D CyberData Corporation...
  • Page 76 --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.10.6.1, "Point-to-Point Configuration" Operations Guide 930915D CyberData Corporation...

  • Page 77: Appendix A Mounting The Voip Indoor Intercom With Keypad

    #6 Plastic Anchor Table A-2. Gang Box Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 3/8-inch Pan Head Phillips Machine Screw a.Only two screws are needed for a 1-Gang Box. Operations Guide 930915D CyberData Corporation...
  • Page 78 Figure A-33. Wall Mounting Option 121001A Screw Accessory Kit Slot Closed Wall Cutout Faceplate Assembly Network Cable to J1 Slot Open Drill Holes for Anchors Backplate Network Cable & Ground Wire are (Not Provided) Ground Lug Mounting Screws Operations Guide 930915D CyberData Corporation...
  • Page 79 (Not Provided) Assembly to J1 Network Cable & Ground Wire (Not Provided) Slot Open Drill Holes for Anchors & Cutout for Single Gang Box 121001A Screw Accessory Kit Mounting Screws & Anchors Screw (4x) Ground Lug Operations Guide 930915D CyberData Corporation...

  • Page 80: Dimensions

    Mount the Intercom A.2 Dimensions Figure A-1. Unit Dimensions—Front and Side View 6.50 [165.0] 1.65 [41.9] Dimensions are in Inches [Millimeter] 1.90 [48.2] Operations Guide 930915D CyberData Corporation...
  • Page 81 Figure A-2. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE from 3 mm to 14 mm BOTTOM SIDE 4.200 [106.68] 2.300 [58.42]...

  • Page 82: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930915D CyberData Corporation...

  • Page 83: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorkeypadv3/docs.html 2.

  • Page 84: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 85: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 86: C.4.2 Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 87: Index

    13, 14 audio files, user-created 48 contact information 77 autoprovision at time (HHMMSS) 57 contact information for CyberData 77 autoprovision when idle (in minutes > 10) 57 CyberData contact information 77 autoprovisioning 57, 58 autoprovisioned audio files 59...
  • Page 88 57 green link LED 15 GMT table 62 yellow activity LED 15 GMT time 62 lengthy pages 44 link LED 15 Linux, setting up a TFTP server on 75 local SIP port 29 Operations Guide 930915D CyberData Corporation...
  • Page 89 NTP server 57 remote SIP 29 set time with external NTP server on boot 57 posix timezone string setting up an intercom 9 timezone string 57 settings, default 16 POST command 66 power input 5 Operations Guide 930915D CyberData Corporation...
  • Page 90 & RMA returns outside of the United States 79 user ID, SIP 29 warranty and RMA returns page 79 SIP registration 30 warranty policy at CyberData 78 SIP remote SIP port 29 web access password 18 SIP server 29...

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