3.4.1 Printing the Error Log.
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PRODIGY Service Manual (Rev C - 2000)
The error log file is named errorlog.bin, this file is the current error log session.
Older sessions are named errorlog.1, errorlog.2 and so on up to errorlog.4.
When requesting help from GE-LUNAR, E-mailing the current error log file
and a description of the symptoms will aid in a rapid diagnosis (see Copy
Configuration in section 3.1.10 for information on copying the error log to an
E-mailable file).
Note: The scanner does not have to be in Service mode to view or
print the Error Log.
• The Error Log is located under the Tools dropdown menu. Left click on
Tools / and then on Error Log.
Figure 3-2. The Error Log Dialogue Box
• Session - The PRODIGYsoftware will maintain up to 10 "sessions" -
each session is up to 100 errors.
•A new session is created by shutting down and restarting the
enCORE software. A new session may also be started by clicking on
the button
Service Software3-109
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