Returning Parts To Lunar (For International Distributors) - GE Medical Systems PRODIGY Service Manual

5.7 Returning Parts To LUNAR (For International
Distributors)
Return parts prepaid to Lunar. Please list our customs broker as intermediate
consignee:
Burlington Air Express
6023 S. Howell Ave.
Milwaukee, WI 53237-0140
Shipments of defective parts being returned to LUNAR from international
distributors should add the following instructions to the air bill and proforma
invoice:
DEFECTIVE EXCHANGE SERVICE PART, RETURN TO VENDOR.
NO DUTIES SHOULD APPLY. ALL PARTS ARE MANUFACTURED IN THE
UNITED STATES. FOR CUSTOMS CLEARANCE PLEASE NOTIFY THE
BURLINGTON AIR EXPRESS IMPORT DEPARTMENT:
BURLINGTON AIR EXPRESS IMPORT DEPARTMENT
PHONE:414-482-0700
FAX:414-482-0965
WATS:800-242-3821
NO WARRANTY OR EXCHANGE CREDITS WILL BE GIVEN UNTIL THESE
CONDITIONS ARE MET!
Parts must also be returned within 90 days of LUNAR opening a service
report for them (usually the day they are shipped). All parts not returned within
90 days (warranty or not) will be invoiced for at the distributor price.
5-166Service Procedures
Note: All parts must have a completed RMA tag with them.
Necessary information includes: which system they are from,
and the symptoms each part exhibited in failure should be
described.
Note: If it is the intention of a distributor to keep a part for their spare
parts stock, they should notify the LUNAR Customer Service
Department. This way, LUNAR may immediately invoice for
such parts and close service reports in a more timely manner.
PRODIGY Service Manual (Rev B - 1998)