Table of Contents
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Introduction
Where to find help
If you need help finding information, check the Index and Table of Contents within this
manual. Also, refer to the Smart Pro Reference manual for information on calibration and
operation with the Smart Pro.
Ohmart Customer Service
Ohmart Customer Service has Field Service Engineers located across the U.S. for on-site
service to the U.S. and Canada. In many cases, a Field Service Engineer is at your plant for
the start up of your gauge. In addition, Field Service Engineers regularly assist customers
over the phone.
If you have a question or need help, call Customer Service during office hours. If your
problem is an emergency (for example, line shut down because of Ohmart equipment), you
can reach us 24-hours a day.
Ohmart Phone
Ohmart FAX
Ohmart Field Service E-mail
In addition, Ohmart provides field service for customers outside the U.S. and Canada.
Customers outside the U.S. and Canada can contact their local Ohmart representative for
parts and service.
When calling with a question, if possible, please have the following information ready:
Ohmart Customer Order (C.O.) Number—Locate on the engraved label on the source
holder
Sensor serial number—Locate on the sensor housing inside the external housing
6
Table 4: Contact information
513-272-0131
513-272-0133
fieldservice@ohmartvega.com
W-4510 Weigh Scale Technical Reference Manual
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